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363 WEST 23 STREET

Manhattan · ZIP 10011 · BIN 1078541 · Chelsea-Hudson Yards · On record since Mar 27, 1995 · Built 1963

NeighborhoodⓘChelsea-Hudson Yards
Among the most complained-about buildings in Chelsea-Hudson Yards
More complaints than 99% of residential buildings in Chelsea-Hudson Yards over the last 10 years. Size-normalized by building volume.
99th pct
Activity TrendsLast 5 years
Complaints have decreased in recent years
↓ Down 72% in the last 2 years (70 vs 247 prior 2 yrs)
180900'21'26
Complaint SeverityⓘLast 10 years
Among the highest rates of serious complaints nearby
450 Priority A and B complaints over 31 years — 44.1 per year on average. Size-normalized by building volume.
44.1/yr97th pct(med. 0.2/yr)fewermedianmost
Department of Buildings Complaints
Total complaints since 1995
454
0 active
Total Priority Aⓘ
425
Total Priority Bⓘ
25
No Access for Inspection (past 5 yrs)ⓘ
0%
2 complaints
Complaints over time
5 yrsAll time

First filed Mar 27, 1995. Latest: Mar 23, 2026.

Top complaint types
5 yrsAll time
A — ImminentB — SeriousC — StandardD — Minor
Complaint log
454total
Active onlyAll
DateComplaint typePriorityStatusClosedOutcome
Mar 23, 2026

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDMar 23, 2026
See something wrong? File a complaint with 311

Please see complaint number

Jun 27, 2025

Privately Owned Public Space/Non-Compliance

78

BCLOSEDJul 7, 2025

Please see complaint number

Jun 17, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJun 18, 2025

No violation warranted for complaint at time of inspection

May 26, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDMay 27, 2025

No violation warranted for complaint at time of inspection

Apr 20, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDApr 21, 2025

No violation warranted for complaint at time of inspection

Apr 18, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDApr 19, 2025

No violation warranted for complaint at time of inspection

Apr 15, 2025

Privately Owned Public Space/Non-Compliance

78

BCLOSEDApr 23, 2025

Complaint referred to department of sanitation (dos)

Apr 15, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDApr 15, 2025

No violation warranted for complaint at time of inspection

Apr 13, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDApr 14, 2025

No violation warranted for complaint at time of inspection

Apr 11, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDApr 11, 2025

No violation warranted for complaint at time of inspection

Apr 5, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDApr 6, 2025

No violation warranted for complaint at time of inspection

Mar 3, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDMar 3, 2025

No violation warranted for complaint at time of inspection

Feb 14, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDFeb 15, 2025

No violation warranted for complaint at time of inspection

Jan 31, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 31, 2025

Please see complaint number

Jan 27, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 27, 2025

Please see complaint number

Jan 20, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 21, 2025

No violation warranted for complaint at time of inspection

Jan 17, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 17, 2025

No violation warranted for complaint at time of inspection

Jan 14, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 14, 2025

Please see complaint number

Jan 10, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 10, 2025

No violation warranted for complaint at time of inspection

Jan 8, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 8, 2025

No violation warranted for complaint at time of inspection

Jan 6, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 7, 2025

No violation warranted for complaint at time of inspection

Jan 3, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 3, 2025

No violation warranted for complaint at time of inspection

Jan 1, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 2, 2025

No violation warranted for complaint at time of inspection

Dec 25, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 26, 2024

No violation warranted for complaint at time of inspection

Dec 21, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 23, 2024

No violation warranted for complaint at time of inspection

Dec 18, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 19, 2024

No violation warranted for complaint at time of inspection

Dec 14, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDApr 15, 2025

No violation warranted for complaint at time of inspection

Dec 11, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 11, 2024

No violation warranted for complaint at time of inspection

Dec 8, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 9, 2024

No violation warranted for complaint at time of inspection

Dec 4, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 4, 2024

No violation warranted for complaint at time of inspection

Dec 1, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 2, 2024

No violation warranted for complaint at time of inspection

Nov 26, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 27, 2024

No violation warranted for complaint at time of inspection

Nov 18, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 18, 2024

No violation warranted for complaint at time of inspection

Nov 14, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 14, 2024

No violation warranted for complaint at time of inspection

Nov 11, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 12, 2024

No violation warranted for complaint at time of inspection

Nov 7, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 7, 2024

No violation warranted for complaint at time of inspection

Oct 30, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDOct 30, 2024

No violation warranted for complaint at time of inspection

Oct 28, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDOct 28, 2024

No violation warranted for complaint at time of inspection

Oct 21, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDOct 21, 2024

Please see complaint number

Oct 14, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDOct 14, 2024

No violation warranted for complaint at time of inspection

Oct 9, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDOct 10, 2024

No violation warranted for complaint at time of inspection

Oct 7, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDOct 8, 2024

No violation warranted for complaint at time of inspection

Oct 3, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDOct 4, 2024

No violation warranted for complaint at time of inspection

Sep 20, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 22, 2024

No violation warranted for complaint at time of inspection

Sep 16, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 16, 2024

No violation warranted for complaint at time of inspection

Sep 13, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 14, 2024

No violation warranted for complaint at time of inspection

Sep 13, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDApr 15, 2025

No violation warranted for complaint at time of inspection

Sep 5, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 5, 2024

No violation warranted for complaint at time of inspection

Sep 2, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 2, 2024

No violation warranted for complaint at time of inspection

Aug 29, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 29, 2024

No violation warranted for complaint at time of inspection

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