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391 EAST 138 STREET

Bronx · ZIP 10454 · BIN 2000594 · Mott Haven-Port Morris · On record since Dec 15, 2000 · Built 1931

NeighborhoodⓘMott Haven-Port Morris
Among the most complained-about buildings in Mott Haven-Port Morris
More complaints than 100% of residential buildings in Mott Haven-Port Morris over the last 10 years. Size-normalized by building volume.
100th pct
Activity TrendsLast 5 years
Complaints have increased in the last 2 years
↑ Up 200% in the last 2 years (27 vs 9 prior 2 yrs)
20100'21'26
Complaint SeverityⓘLast 10 years
Among the highest rates of serious complaints nearby
50 Priority A and B complaints over 25 years — 3.8 per year on average. Size-normalized by building volume.
3.8/yr99th pct(med. 0.1/yr)fewermedianmost
Department of Buildings Complaints
Total complaints since 2000
64
3 active
Total Priority Aⓘ
21
Total Priority Bⓘ
29
2 active
No Access for Inspection (past 5 yrs)ⓘ
34%
13 complaints
Complaints over time
5 yrsAll time

First filed Dec 15, 2000. Latest: May 19, 2026.

Top complaint types
5 yrsAll time
A — ImminentB — SeriousC — StandardD — Minor
Complaint log
64total
Active onlyAll
DateComplaint typePriorityStatusClosedOutcome
May 19, 2026

Illegal Conversion

45

BACTIVE——
See something wrong? File a complaint with 311
Feb 25, 2026

7R

7R

CLOSED
Mar 13, 2026

No violation warranted for complaint at time of inspection

Feb 17, 2026

Boiler: Defective/Inoperative/No Permit

58

BCLOSEDMar 6, 2026

Complaint referred to department of environmental protection(dep)

Feb 17, 2026

Building Under Structural Monitoring

2F

DCLOSEDFeb 17, 2026N1
Feb 17, 2026

Illegal Conversion

45

BACTIVEMar 9, 2026

Inspector unable to gain access - 1st attempt

Feb 15, 2026

Building Shaking/Vibrating/Structural Stability Affected

30

ACLOSEDFeb 17, 2026

Ecb violation served

Feb 5, 2026

Boiler: Defective/Inoperative/No Permit

58

BCLOSEDMar 4, 2026

Complaint referred to department of environmental protection(dep)

Feb 5, 2026

Illegal Conversion

45

BCLOSEDFeb 12, 2026

Ecb violation served

Jan 19, 2026

Illegal Conversion

45

BCLOSEDFeb 12, 2026

Inspector unable to gain access - 2nd attempt

Jan 19, 2026

Building Shaking/Vibrating/Structural Stability Affected

30

ACLOSEDJan 21, 2026

Inspector unable to gain access - 2nd attempt

Jan 19, 2026

Boiler: Defective/Inoperative/No Permit

58

BCLOSEDMar 3, 2026

Complaint referred to department of environmental protection(dep)

Jan 10, 2026

Illegal Conversion

45

BCLOSEDFeb 12, 2026

Inspector unable to gain access - 2nd attempt

Jan 10, 2026

Building Shaking/Vibrating/Structural Stability Affected

30

ACLOSEDJan 13, 2026

Inspector unable to gain access - 2nd attempt

Jan 4, 2026

Illegal Conversion

45

BCLOSEDFeb 12, 2026

Inspector unable to gain access - 2nd attempt

Oct 25, 2025

Boiler: Defective/Inoperative/No Permit

58

BCLOSEDNov 18, 2025

Complaint referred to department of environmental protection(dep)

Oct 5, 2025

Building Shaking/Vibrating/Structural Stability Affected

30

ACLOSEDOct 6, 2025

No violation warranted for complaint at time of inspection

Aug 8, 2025

Building Shaking/Vibrating/Structural Stability Affected

30

ACLOSEDAug 9, 2025

No violation warranted for complaint at time of inspection

Jun 5, 2025

Work Contrary to Stop Work Order

86

ACLOSEDJun 9, 2025

Inspector unable to gain access - 2nd attempt

Jun 4, 2025

Plumbing: Defective/Leaking/Not Maintained

94

CCLOSEDJun 4, 2025

Partial stop work order p

May 13, 2025

Building Shaking/Vibrating/Structural Stability Affected

30

ACLOSEDMay 16, 2025

Inspector unable to gain access - 2nd attempt

Apr 9, 2025

Special Operations Compliance Inspection

1U

DCLOSEDApr 10, 2025

Ecb violation served

Mar 17, 2025

Building Shaking/Vibrating/Structural Stability Affected

30

ACLOSEDMar 19, 2025

Inspector unable to gain access - 2nd attempt

Oct 8, 2024

Local Law 188/17 Compliance Inspections – Active Jobs

7K

DACTIVEJul 29, 2025X1
Sep 10, 2024

Building Under Structural Monitoring

2F

DCLOSEDSep 10, 2024N1
Sep 10, 2024

Building Shaking/Vibrating/Structural Stability Affected

30

ACLOSEDSep 10, 2024

Ecb & buildings violations served

Aug 15, 2024

Building Shaking/Vibrating/Structural Stability Affected

30

ACLOSEDAug 16, 2024

Inspector unable to gain access - 2nd attempt

Jun 21, 2024

Electrical Wiring: Defective/Exposed – In Progress

59

BCLOSEDJun 26, 2024

Inspector unable to gain access - 2nd attempt

May 1, 2024

Local Law 188/17 Compliance Inspections – Active Jobs

7K

DCLOSEDMay 3, 2024

No violation warranted for complaint at time of inspection

Mar 25, 2024

Work Without Permits Watch List Compliance

6X

BCLOSEDMar 25, 2024

No violation warranted for complaint at time of inspection

Jan 3, 2024

Tenant Safety Inspection

6V

CCLOSEDJan 3, 2024

No violation warranted for complaint at time of inspection

Jan 3, 2024

Tenant Safety Inspection

6V

CCLOSEDJan 3, 2024

Ecb violation served

Jan 3, 2024

Tenant Safety Inspection

6V

CCLOSEDJan 3, 2024

Ecb violation served

Dec 15, 2023

Building Shaking/Vibrating/Structural Stability Affected

30

ACLOSEDDec 18, 2023

Inspector unable to gain access - 2nd attempt

Dec 13, 2023

Building Shaking/Vibrating/Structural Stability Affected

30

ACLOSEDDec 15, 2023

Inspector unable to gain access - 2nd attempt

Oct 8, 2023

Electrical Wiring: Defective/Exposed – In Progress

59

BCLOSEDOct 12, 2023

Ecb violation served

Sep 5, 2023

Unlicensed/Illegal/Improper Work In-Progress

5G

BCLOSEDAug 6, 2024

Stop work order fully rescinded n

Sep 5, 2023

Unlicensed/Illegal/Improper Work In-Progress

5G

BCLOSEDAug 6, 2024

Stop work order fully rescinded n

Aug 29, 2023

Unlicensed/Illegal Activity

90

CCLOSEDAug 6, 2024

Stop work order fully rescinded n

Jun 19, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJun 20, 2023

No violation warranted for complaint at time of inspection

Feb 28, 2023

Building Shaking/Vibrating/Structural Stability Affected

30

ACLOSEDFeb 28, 2023

No violation warranted for complaint at time of inspection

Dec 11, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 12, 2022

No violation warranted for complaint at time of inspection

Mar 6, 2021

Boiler: Defective/Inoperative/No Permit

58

BCLOSEDMar 9, 2021

Complaint referred to housing preservation and development (hpd)

May 26, 2019

Boiler: Defective/Inoperative/No Permit

58

BCLOSEDMay 29, 2019

Ecb violation served

Mar 23, 2018

SEP – Professional Certification Compliance Audit

4B

BCLOSEDMay 11, 2018

No violation warranted for complaint at time of inspection

Nov 6, 2017

SEP – Professional Certification Compliance Audit

4B

BCLOSEDNov 17, 2017

No violation warranted for complaint at time of inspection

Sep 25, 2017

SEP – Professional Certification Compliance Audit

4B

BCLOSEDMay 8, 2020

Inspector unable to gain access - 2nd attempt

Aug 22, 2017

SEP – Professional Certification Compliance Audit

4B

BCLOSEDAug 29, 2017

Ecb & buildings violations served

Mar 27, 2017

SEP – Professional Certification Compliance Audit

4B

BCLOSEDMay 4, 2017

No violation warranted for complaint at time of inspection

Jun 27, 2016

Debris/Building – Falling or In Danger of Falling

10

ACLOSEDJun 28, 2016

Ecb violation served

Jan 6, 2014

Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit

23

BCLOSEDJan 7, 2014

Ecb violation served

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