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354 ARLENE STREET

Staten Island · ZIP 10314 · BIN 5036891 · New Springville-Willowbrook-Bulls Head-Travis · On record since May 9, 2025 · Built 1970

NeighborhoodⓘNew Springville-Willow…
Among the most complained-about buildings in New Springville-Willowbrook-Bulls Head-Travis
More complaints than 100% of residential buildings in New Springville-Willowbrook-Bulls Head-Travis over the last 10 years. Size-normalized by building volume.
100th pct
Activity TrendsLast 5 years
Complaints have increased in the last 2 years
↑ Rising — no prior history
1050'25'26
Complaint SeverityⓘLast 10 years
Among the highest rates of serious complaints nearby
12 Priority A and B complaints over 1 year — 11.3 per year on average. Size-normalized by building volume.
11.3/yr100th pct(med. 0.0/yr)fewermedianmost
Department of Buildings Complaints
Total complaints since 2025
13
5 active
Total Priority Aⓘ
0
Total Priority Bⓘ
12
4 active
No Access for Inspection (past 5 yrs)ⓘ
100%
8 complaints
Complaints over time
5 yrsAll time

First filed May 9, 2025. Latest: May 8, 2026.

Top complaint types
5 yrsAll time
A — ImminentB — SeriousC — StandardD — Minor
Complaint log
13total
Active onlyAll
DateComplaint typePriorityStatusClosedOutcome
May 8, 2026

Illegal Hotel Rooms in Residential Buildings

4A

BACTIVE——
See something wrong? File a complaint with 311
Mar 23, 2026

Curb Cut/Driveway/Carport – Illegal

35

DACTIVE——
Mar 23, 2026

Illegal Conversion

45

BACTIVE——
Mar 23, 2026

Fence – None/Inadequate/Illegal

15

BACTIVE——
Jan 6, 2026

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDMar 2, 2026

Access denied - 2nd attempt

Jan 6, 2026

Boiler: Defective/Inoperative/No Permit

58

BCLOSEDMar 26, 2026

Inspector unable to gain access - 2nd attempt

Nov 12, 2025

SRO: Illegal Work/No Permit/Change in Occupancy Use

71

BACTIVEDec 22, 2025

Inspector unable to gain access - 1st attempt

Aug 22, 2025

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDNov 3, 2025

Inspector unable to gain access - 2nd attempt

Aug 22, 2025

Permit – None (Building/PA/Demo etc.)

05

BCLOSEDNov 25, 2025

Inspector unable to gain access - 2nd attempt

Jun 23, 2025

Permit – None (Building/PA/Demo etc.)

05

BCLOSEDJul 16, 2025

No violation warranted for complaint at time of inspection

May 23, 2025

Illegal Conversion

45

BCLOSEDFeb 10, 2026

Inspector unable to gain access - 2nd attempt

May 16, 2025

Permit – None (Building/PA/Demo etc.)

05

BCLOSEDJul 16, 2025

Inspector unable to gain access - 2nd attempt

May 9, 2025

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDAug 5, 2025

Inspector unable to gain access - 2nd attempt