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2 CHARLTON STREET

Manhattan · ZIP 10014 · BIN 1007832 · SoHo-Little Italy-Hudson Square · Last violation Jan 26, 2026 · Last complaint Apr 16, 2026

NeighborhoodSoHo-Little Italy-Hudson Square
Above-average violations for the neighborhood
More violations than 79% of buildings and more complaints than 96% of buildings in SoHo-Little Italy-Hudson Square. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 46 violations · 561 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
53 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous53Class Bhazardous60
Housing Preservation & Development Violations
Total violations since 2008
209
11 per year avg.→ Stable in the last 2 years
Open violations
149
Class C (immed. haz.)ⓘ53
Class B (hazardous)ⓘ60
Rent-impairingⓘ1
Open violation ages
▪ 3–12 months4% (6)
▪ 1–3 years22% (33)
▪ 3+ years74% (110)
Housing Preservation & Development Complaints
Total complaints since 2006
970
46 per year avg.↑ Up 251% in the last 2 years (561 vs 160 prior 2 yrs)
Complaint Resolution
No access10%Violation issued10%No violation19%Phone resolved60%Other0%(970)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Extermination & Rodent Eradicationⓘ50 violations
Maintenanceⓘ43 violations
Egressⓘ14 violations
Water Supplyⓘ10 violations
Cleaningⓘ8 violations
Paintingⓘ4 violations
Window Guardsⓘ2 violations
Smoke Detecting Devicesⓘ1 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ659 complaints
Mold & pestsⓘ62 complaints
Water & plumbingⓘ47 complaints
Bldg maintenanceⓘ29 complaints
Safety & fireⓘ3 complaints
Electricalⓘ2 complaints
Outdoor / structuralⓘ1 complaints
Adminⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

970 complaints

All categoriesHEAT/HOT WATERUNSANITARY CONDITIONPLUMBINGGENERALPAINT/PLASTERAllOpenClosed
Type

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →
See something wrong? File a complaint with 311
Prior 4 yr.
Immed. Emergency0%2%
Emergency86%86%
Non-Emergency14%12%
(92)
(742)
Status
Apt
Received
Category
EmergencyClosed2DApr 16, 2022ELECTRIC · WIRINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosedBLDGApr 11, 2022HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGApr 10, 2022HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGApr 9, 2022HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGApr 7, 2022HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosed2DApr 4, 2022PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed2DApr 4, 2022PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosedBLDGApr 4, 2022HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosed2DMar 24, 2022HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2DMar 24, 2022HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2DMar 24, 2022HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2DMar 24, 2022HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGMar 24, 2022HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2DMar 23, 2022HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2DMar 23, 2022HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2DMar 23, 2022HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2DMar 23, 2022HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2DMar 23, 2022HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2DMar 23, 2022HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2DMar 21, 2022PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed2DMar 21, 2022PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed2DMar 21, 2022PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2DMar 21, 2022HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed2DMar 21, 2022WATER LEAK · DAMP SPOTThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed2DMar 21, 2022UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed2DMar 21, 2022HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2DMar 20, 2022HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2DMar 17, 2022HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection. No violations were issued. If the condition still exists, please file a new complaint.
EmergencyClosed2DMar 12, 2022HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed2DMar 5, 2022UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
EmergencyClosed2DMar 2, 2022HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2DMar 2, 2022HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2DJan 29, 2022HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosedBLDGJan 29, 2022HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2DJan 16, 2022HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosed2DJan 8, 2022HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Non-emergencyClosed2DDec 30, 2021PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed2DDec 30, 2021GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed2DDec 30, 2021GENERAL · VENTILATION SYSTEMMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed2DDec 30, 2021PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed2DDec 8, 2021WATER LEAK · DAMP SPOTThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed2DDec 8, 2021PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed2DDec 8, 2021UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
EmergencyClosed2DDec 3, 2021DOOR/WINDOW · WINDOW FRAMEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed2DDec 3, 2021GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed2DDec 3, 2021UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed2DDec 3, 2021HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed2DDec 3, 2021UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Non-emergencyClosed2DDec 3, 2021UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed2DDec 3, 2021PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
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