Building SafetyHousing Conditions

12 EAST 31 STREET

Manhattan · ZIP 10016 · BIN 1016980 · Midtown South-Flatiron-Union Square · Last violation Sep 11, 2025 · Last complaint Dec 14, 2025

NeighborhoodMidtown South-Flatiron-Union Square

More violations than 85.4% of nearby buildings

More violations than 85% of buildings and more complaints than 100% of buildings in Midtown South-Flatiron-Union Square. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.

Activity TrendsLast 5 years

More activity recently than in past years

Last 2 yrs: 9 violations · 390 complaints

▼ View all activity over time

Severityⓘopen violations

3 immediately hazardous (Class C) violations still open

Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.

Housing Preservation & Development Violations

Total violations since 2015

4 per year avg.↓ Down 59% in the last 2 years (9 vs 22 prior 2 yrs)

Open violations

Class C (immed. haz.)ⓘ3

Class B (hazardous)ⓘ4

Rent-impairingⓘ0

Open violation ages

▪ 3–12 months71% (5)

▪ 1–3 years29% (2)

Housing Preservation & Development Complaints

Total complaints since 2003

595

25 per year avg.↑ Up 561% in the last 2 years (390 vs 59 prior 2 yrs)

Complaint Resolution

No access12%Violation issued6%No violation14%Phone resolved67%Other0%(595)

Urgency breakdown

Last 12 mo.

Top violation categories

5 yrs All time

Maintenanceⓘ12 violations

Heat And Hot Waterⓘ8 violations

Egressⓘ4 violations

Posting/Signageⓘ4 violations

Extermination & Rodent Eradicationⓘ3 violations

Smoke Detecting Devicesⓘ1 violations

Cleaningⓘ1 violations

Filing: Bedbugsⓘ1 violations

Top complaint groupsⓘ

5 yrs All time

Water & plumbingⓘ348 complaints

Heat / hot waterⓘ115 complaints

Mold & pestsⓘ3 complaints

Bldg maintenanceⓘ1 complaints

See violations →Hide complaints ↑

Complaint log

362 complaints · PLUMBING

All categories PLUMBING HEAT/HOT WATER PAINT/PLASTER GENERAL ELECTRICAll Open Closed

Type

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

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Emergency	Closed	1201	Dec 19, 2004	PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	1201	Dec 7, 2004	PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Emergency	Closed	1201	Mar 16, 2004	PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1201	Mar 16, 2004	PLUMBING · TOILETThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1201	Apr 28, 2003	PLUMBING · TOILETThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1201	Apr 22, 2003	PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	1201	Apr 16, 2003	PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	1201	Apr 16, 2003	PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	1101	Apr 8, 2003	PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1101	Apr 8, 2003	PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	1201	Apr 7, 2003	PLUMBING · TOILETThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1201	Apr 4, 2003	PLUMBING · TOILETThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.