345 WEST 53 STREET

Manhattan · ZIP 10019 · BIN 1025396 · Hell's Kitchen · Last violation May 5, 2026 · Last complaint Apr 30, 2026

NeighborhoodHell's Kitchen

More violations than 99.8% of nearby buildings

More violations than 100% of buildings and more complaints than 100% of buildings in Hell's Kitchen. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.

Activity TrendsLast 5 years

More activity recently than in past years

Last 2 yrs: 153 violations · 139 complaints

▼ View all activity over time

Severityⓘopen violations

36 immediately hazardous (Class C) violations still open

Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.

Housing Preservation & Development Violations

Total violations since 2008

175

9 per year avg.↑ Up 5000% in the last 2 years (153 vs 3 prior 2 yrs)

Open violations

Class C (immed. haz.)ⓘ36

Class B (hazardous)ⓘ14

Rent-impairingⓘ15

Open violation ages

▪ < 30 days3% (2)

▪ 30–90 days3% (2)

▪ 3–12 months90% (52)

▪ 1–3 years3% (2)

Housing Preservation & Development Complaints

Total complaints since 2004

181

8 per year avg.↑ Up 632% in the last 2 years (139 vs 19 prior 2 yrs)

Complaint Resolution

No access26%Violation issued18%No violation23%Phone resolved30%Other3%(181)

Urgency breakdown

Last 12 mo.

Top violation categories

5 yrs All time

Heat And Hot Waterⓘ43 violations

Egressⓘ37 violations

Maintenanceⓘ19 violations

Extermination & Rodent Eradicationⓘ12 violations

Kitchen And Kitchenettesⓘ11 violations

Cleaningⓘ8 violations

Gas Appliancesⓘ7 violations

Carbon Monoxide Detecting Devicesⓘ7 violations

Top complaint groupsⓘ

5 yrs All time

Heat / hot waterⓘ68 complaints

Mold & pestsⓘ22 complaints

Electricalⓘ17 complaints

Safety & fireⓘ17 complaints

Water & plumbingⓘ11 complaints

Appliancesⓘ10 complaints

Bldg maintenanceⓘ8 complaints

Adminⓘ2 complaints

See violations →Hide complaints ↑

Complaint log

17 complaints · ELECTRIC

All categories HEAT/HOT WATER UNSANITARY CONDITION ELECTRIC GENERAL PAINT/PLASTERAll Open Closed

Type

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →

See something wrong? File a complaint with 311

Non-emergency	Closed	4C	Jan 26, 2026	ELECTRIC · LIGHTINGHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Emergency	Closed	4C	Jan 20, 2026	ELECTRIC · WIRINGHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergency	Closed	4A	Jan 9, 2026	ELECTRIC · POWER OUTAGEHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Emergency	Closed	B	Dec 29, 2025	ELECTRIC · WIRINGHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Emergency	Closed	B	Dec 28, 2025	ELECTRIC · WIRINGAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Emergency	Closed	4B	Dec 17, 2025	ELECTRIC · WIRINGHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Emergency	Closed	4B	Dec 17, 2025	ELECTRIC · WIRINGHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Emergency	Closed	1A	Dec 13, 2025	ELECTRIC · WIRINGHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Emergency	Closed	A	Dec 8, 2025	ELECTRIC · WIRINGHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Emergency	Closed	B	Dec 4, 2025	ELECTRIC · WIRINGHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergency	Closed	4C	Nov 13, 2025	ELECTRIC · OUTLET/SWITCHHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	B	Jun 4, 2025	ELECTRIC · OUTLET/SWITCHHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	B	Jun 4, 2025	ELECTRIC · OUTLET/SWITCHHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergency	Closed	2R3R	Nov 21, 2023	ELECTRIC · OUTLET/SWITCHThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	2R3R	Nov 21, 2023	ELECTRIC · NO LIGHTINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2R3R	Nov 21, 2023	ELECTRIC · POWER OUTAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	1A	May 13, 2022	ELECTRIC · NO LIGHTINGThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.