stoop
Map
LeaderboardAbout
Building SafetyHousing Conditions

345 WEST 53 STREET

Manhattan · ZIP 10019 · BIN 1025396 · Hell's Kitchen · Last violation May 5, 2026 · Last complaint Apr 30, 2026

NeighborhoodHell's Kitchen
More violations than 99.8% of nearby buildings
More violations than 100% of buildings and more complaints than 100% of buildings in Hell's Kitchen. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 153 violations · 139 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
36 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous36Class Bhazardous14
Housing Preservation & Development Violations
Total violations since 2008
175
9 per year avg.↑ Up 5000% in the last 2 years (153 vs 3 prior 2 yrs)
Open violations
60
Class C (immed. haz.)ⓘ36
Class B (hazardous)ⓘ14
Rent-impairingⓘ15
Open violation ages
▪ < 30 days3% (2)
▪ 30–90 days3% (2)
▪ 3–12 months90% (52)
▪ 1–3 years3% (2)
Housing Preservation & Development Complaints
Total complaints since 2004
181
8 per year avg.↑ Up 632% in the last 2 years (139 vs 19 prior 2 yrs)
Complaint Resolution
No access26%Violation issued18%No violation23%Phone resolved30%Other3%(181)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Heat And Hot Waterⓘ43 violations
Egressⓘ37 violations
Maintenanceⓘ19 violations
Extermination & Rodent Eradicationⓘ12 violations
Kitchen And Kitchenettesⓘ11 violations
Cleaningⓘ8 violations
Gas Appliancesⓘ7 violations
Carbon Monoxide Detecting Devicesⓘ7 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ68 complaints
Mold & pestsⓘ22 complaints
Electricalⓘ17 complaints
Safety & fireⓘ17 complaints
Water & plumbingⓘ11 complaints
Appliancesⓘ10 complaints
Bldg maintenanceⓘ8 complaints
Adminⓘ2 complaints
See violations →Hide complaints ↑

Complaint log

13 complaints · GENERAL

All categoriesHEAT/HOT WATERUNSANITARY CONDITIONELECTRICGENERALPAINT/PLASTERAllOpenClosed
Type

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →
See something wrong? File a complaint with 311
Prior 4 yr.
Immed. Emergency4%0%
Emergency64%69%
Non-Emergency32%31%
(136)
(32)
Status
Apt
Received
Category
Non-emergencyClosedBLDGJan 7, 2026GENERAL · SIGNAGE MISSINGThe Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed4CJan 7, 2026GENERAL · SIGNAGE MISSINGHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosed4CDec 6, 2025GENERAL · COOKING GASThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
EmergencyClosed4ANov 16, 2025GENERAL · COOKING GASHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosed1ANov 6, 2025GENERAL · COOKING GASAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosedAOct 20, 2025GENERAL · COOKING GASHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
EmergencyClosed4BOct 10, 2025GENERAL · COOKING GASMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosedBOct 10, 2025GENERAL · COOKING GASMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosedBOct 9, 2025GENERAL · COOKING GASHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergencyClosedBJun 4, 2025GENERAL · VENTILATION SYSTEMHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosedBJun 4, 2025GENERAL · CABINETHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed2R3RNov 21, 2023GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2R3RNov 21, 2023GENERAL · COOKING GASThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.