345 WEST 53 STREET

Manhattan · ZIP 10019 · BIN 1025396 · Hell's Kitchen · Last violation May 5, 2026 · Last complaint Apr 30, 2026

NeighborhoodHell's Kitchen

More violations than 99.8% of nearby buildings

More violations than 100% of buildings and more complaints than 100% of buildings in Hell's Kitchen. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.

Activity TrendsLast 5 years

More activity recently than in past years

Last 2 yrs: 153 violations · 139 complaints

▼ View all activity over time

Severityⓘopen violations

36 immediately hazardous (Class C) violations still open

Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.

Housing Preservation & Development Violations

Total violations since 2008

175

9 per year avg.↑ Up 5000% in the last 2 years (153 vs 3 prior 2 yrs)

Open violations

Class C (immed. haz.)ⓘ36

Class B (hazardous)ⓘ14

Rent-impairingⓘ15

Open violation ages

▪ 30–90 days7% (4)

▪ 3–12 months90% (52)

▪ 1–3 years3% (2)

Housing Preservation & Development Complaints

Total complaints since 2004

181

8 per year avg.↑ Up 632% in the last 2 years (139 vs 19 prior 2 yrs)

Complaint Resolution

No access26%Violation issued18%No violation23%Phone resolved30%Other3%(181)

Urgency breakdown

Last 12 mo.

Top violation categories

5 yrs All time

Heat And Hot Waterⓘ43 violations

Egressⓘ37 violations

Maintenanceⓘ19 violations

Extermination & Rodent Eradicationⓘ12 violations

Kitchen And Kitchenettesⓘ11 violations

Cleaningⓘ8 violations

Gas Appliancesⓘ7 violations

Carbon Monoxide Detecting Devicesⓘ7 violations

Top complaint groupsⓘ

5 yrs All time

Heat / hot waterⓘ68 complaints

Mold & pestsⓘ22 complaints

Electricalⓘ17 complaints

Safety & fireⓘ17 complaints

Water & plumbingⓘ11 complaints

Appliancesⓘ10 complaints

Bldg maintenanceⓘ8 complaints

Adminⓘ2 complaints

See violations →Hide complaints ↑

Complaint log

12 complaints · PAINT/PLASTER

All categories HEAT/HOT WATER UNSANITARY CONDITION ELECTRIC GENERAL PAINT/PLASTERAll Open Closed

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →

See something wrong? File a complaint with 311

Emergency	Closed	4B	Jan 7, 2026	PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	4B	Jan 7, 2026	PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	4B	Dec 17, 2025	PAINT/PLASTER · WALLThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Non-emergency	Closed	4B	Dec 17, 2025	PAINT/PLASTER · WALLThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Non-emergency	Closed	A	Dec 8, 2025	PAINT/PLASTER · WALLAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	4B	Nov 24, 2025	PAINT/PLASTER · WALLAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	B	Nov 15, 2025	PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	B	Jun 4, 2025	PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	1A	May 13, 2022	PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	1A	May 13, 2022	PAINT/PLASTER · WALLThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	1A	Sep 20, 2021	PAINT/PLASTER · WALLThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	1A	Feb 17, 2015	PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.