345 WEST 53 STREET

Manhattan · ZIP 10019 · BIN 1025396 · Hell's Kitchen · Last violation May 5, 2026 · Last complaint Apr 30, 2026

NeighborhoodHell's Kitchen

More violations than 99.8% of nearby buildings

More violations than 100% of buildings and more complaints than 100% of buildings in Hell's Kitchen. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.

Activity TrendsLast 5 years

More activity recently than in past years

Last 2 yrs: 153 violations · 139 complaints

▼ View all activity over time

Severityⓘopen violations

36 immediately hazardous (Class C) violations still open

Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.

Housing Preservation & Development Violations

Total violations since 2008

175

9 per year avg.↑ Up 5000% in the last 2 years (153 vs 3 prior 2 yrs)

Open violations

Class C (immed. haz.)ⓘ36

Class B (hazardous)ⓘ14

Rent-impairingⓘ15

Open violation ages

▪ 30–90 days7% (4)

▪ 3–12 months90% (52)

▪ 1–3 years3% (2)

Housing Preservation & Development Complaints

Total complaints since 2004

181

8 per year avg.↑ Up 632% in the last 2 years (139 vs 19 prior 2 yrs)

Complaint Resolution

No access26%Violation issued18%No violation23%Phone resolved30%Other3%(181)

Urgency breakdown

Last 12 mo.

Top violation categories

5 yrs All time

Heat And Hot Waterⓘ43 violations

Egressⓘ37 violations

Maintenanceⓘ19 violations

Extermination & Rodent Eradicationⓘ12 violations

Kitchen And Kitchenettesⓘ11 violations

Cleaningⓘ8 violations

Gas Appliancesⓘ7 violations

Carbon Monoxide Detecting Devicesⓘ7 violations

Top complaint groupsⓘ

5 yrs All time

Heat / hot waterⓘ68 complaints

Mold & pestsⓘ22 complaints

Electricalⓘ17 complaints

Safety & fireⓘ17 complaints

Water & plumbingⓘ11 complaints

Appliancesⓘ10 complaints

Bldg maintenanceⓘ8 complaints

Adminⓘ2 complaints

See violations →Hide complaints ↑

Complaint log

181 complaints

All categories HEAT/HOT WATER UNSANITARY CONDITION ELECTRIC GENERAL PAINT/PLASTERAll Open Closed

Type

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →

See something wrong? File a complaint with 311

Emergency	Closed	2R3R	Nov 21, 2023	UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	2R3R	Nov 21, 2023	ELECTRIC · NO LIGHTINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2R3R	Nov 21, 2023	ELECTRIC · POWER OUTAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	2R3R	Nov 21, 2023	GENERAL · COOKING GASThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	2R3R	Nov 21, 2023	SAFETY · CARBON MONOXIDE DETECTORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	2R3R	Nov 21, 2023	SAFETY · SMOKE DETECTORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2R3R	Nov 21, 2023	ELECTRIC · OUTLET/SWITCHThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	2R3R	Nov 21, 2023	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1A	May 13, 2022	PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	1A	May 13, 2022	PAINT/PLASTER · WALLThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1A	May 13, 2022	ELECTRIC · NO LIGHTINGThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	A	Apr 9, 2022	UNSANITARY CONDITION · SEWAGEThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	A	Apr 6, 2022	UNSANITARY CONDITION · SEWAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	BLDG	Feb 25, 2022	UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	BLDG	Feb 25, 2022	SAFETY · FIRE ESCAPEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	BLDG	Feb 25, 2022	SAFETY · FIRE ESCAPEThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	1A	Sep 20, 2021	PAINT/PLASTER · WALLThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	A	Jul 19, 2021	UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	2B	Jun 29, 2019	DOOR/WINDOW · WINDOW FRAMEThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	2B	Apr 15, 2019	WATER LEAK · DAMP SPOTThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	1C	Nov 12, 2018	PLUMBING · WATER SUPPLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1C	Nov 12, 2018	PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	4B	Dec 21, 2017	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	1A	Sep 27, 2017	APPLIANCE · REFRIGERATORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	4B	Jan 1, 2017	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Emergency	Closed	2B	Mar 18, 2016	PLUMBING · RADIATORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	1A	Feb 17, 2015	PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	BLDG	May 21, 2014	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment to inspect for a lack of heat or hot water. However, HPD was able to verify that heat or hot water was inadequate by inspecting another apartment and a violation was issued. Information about specific violations is available at www.nyc.gov/hpd.
Emergency	Closed	3C	Dec 17, 2004	HEATING · HEAT RELATEDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	BLDG	Jan 12, 2004	HEATING · HEAT RELATEDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	BLDG	Jan 12, 2004	PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.