353 WEST 57 STREET

Manhattan · ZIP 10019 · BIN 1026317 · Hell's Kitchen · Last violation Apr 29, 2026 · Last complaint May 26, 2026

NeighborhoodHell's Kitchen

Below-average violations for the neighborhood

Fewer violations than 63% of buildings and more complaints than 53% of buildings in Hell's Kitchen. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.

Activity TrendsLast 5 years

A steady level of activity over time

Last 2 yrs: 45 violations · 156 complaints

▼ View all activity over time

Severityⓘopen violations

47 immediately hazardous (Class C) violations still open

Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.

Housing Preservation & Development Violations

Total violations since 1995

240

8 per year avg.↓ Down 18% in the last 2 years (45 vs 55 prior 2 yrs)

Open violations

126

Class C (immed. haz.)ⓘ47

Class B (hazardous)ⓘ64

Rent-impairingⓘ17

Open violation ages

▪ 30–90 days6% (8)

▪ 3–12 months10% (12)

▪ 1–3 years22% (28)

▪ 3+ years62% (78)

Housing Preservation & Development Complaints

Total complaints since 2003

467

19 per year avg.↑ Up 10% in the last 2 years (156 vs 142 prior 2 yrs)

Complaint Resolution

No access20%Violation issued16%No violation45%Phone resolved19%Other0%(467)

Urgency breakdown

Last 12 mo.

Top violation categories

5 yrs All time

Egressⓘ21 violations

Maintenanceⓘ19 violations

Heat And Hot Waterⓘ18 violations

Posting/Signageⓘ9 violations

Water Supplyⓘ9 violations

Carbon Monoxide Detecting Devicesⓘ8 violations

Smoke Detecting Devicesⓘ5 violations

Paintingⓘ5 violations

Top complaint groupsⓘ

5 yrs All time

Heat / hot waterⓘ124 complaints

Water & plumbingⓘ43 complaints

Mold & pestsⓘ43 complaints

Bldg maintenanceⓘ35 complaints

Electricalⓘ31 complaints

Safety & fireⓘ2 complaints

Adminⓘ2 complaints

See violations →Hide complaints ↑

Complaint log

123 complaints · HEAT/HOT WATER

All categories HEAT/HOT WATER PLUMBING PAINT/PLASTER UNSANITARY CONDITION ELECTRICAll Open Closed

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →

See something wrong? File a complaint with 311

Emergency	Closed	2227	May 12, 2023	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	2244	May 11, 2023	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	2257	May 11, 2023	HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	BLDG	May 2, 2023	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1	May 1, 2023	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	BLDG	May 1, 2023	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	2244	May 1, 2023	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	BLDG	May 1, 2023	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1546	May 1, 2023	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	353	Apr 26, 2023	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	BLDG	Apr 19, 2023	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	BLDG	Mar 28, 2023	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1546	Mar 27, 2023	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	BLDG	Dec 28, 2022	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1546	Oct 21, 2022	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1546	Oct 18, 2022	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1546	Oct 16, 2022	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1546	Sep 17, 2022	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Emergency	Closed	1546	Sep 7, 2022	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Emergency	Closed	1546	Sep 25, 2021	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	2102	Jan 9, 2018	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	1846	Oct 9, 2016	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Emergency	Closed	2245	Feb 2, 2015	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.