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2481 BROADWAY

Manhattan · ZIP 10025 · BIN 1033611 · Upper West Side (Central) · Last violation May 26, 2026 · Last complaint Apr 20, 2026

NeighborhoodUpper West Side (Central)
More violations than 94.1% of nearby buildings
More violations than 94% of buildings and more complaints than 95% of buildings in Upper West Side (Central). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 59 violations · 80 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
22 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous22Class Bhazardous14
Housing Preservation & Development Violations
Total violations since 2013
660
47 per year avg.↓ Down 75% in the last 2 years (59 vs 240 prior 2 yrs)
Open violations
38
Class C (immed. haz.)ⓘ22
Class B (hazardous)ⓘ14
Rent-impairingⓘ0
Open violation ages
▪ < 30 days6% (2)
▪ 1–3 years31% (10)
▪ 3+ years63% (20)
Housing Preservation & Development Complaints
Total complaints since 2003
1,059
44 per year avg.↓ Down 39% in the last 2 years (80 vs 131 prior 2 yrs)
Complaint Resolution
No access10%Violation issued13%No violation26%Phone resolved51%Other0%(1,059)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ168 violations
Water Supplyⓘ43 violations
Egressⓘ40 violations
Smoke Detecting Devicesⓘ30 violations
Extermination & Rodent Eradicationⓘ30 violations
Carbon Monoxide Detecting Devicesⓘ29 violations
Cleaningⓘ24 violations
Paintingⓘ19 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ146 complaints
Water & plumbingⓘ125 complaints
Mold & pestsⓘ61 complaints
Bldg maintenanceⓘ32 complaints
Electricalⓘ9 complaints
Safety & fireⓘ9 complaints
Appliancesⓘ4 complaints
Adminⓘ4 complaints
See violations →Hide complaints ↑

Complaint log

267 complaints · HEAT/HOT WATER

All categoriesHEAT/HOT WATERGENERALHEATINGPLUMBINGUNSANITARY CONDITIONAllOpenClosed
Type

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →
See something wrong? File a complaint with 311
Prior 4 yr.
Immed. Emergency12%16%
Emergency76%57%
Non-Emergency12%27%
(25)
(386)
Status
Apt
Received
Category
EmergencyClosed5DNov 12, 2015HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGNov 11, 2015HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGNov 11, 2015HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2B1Nov 10, 2015HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGOct 28, 2015HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGOct 26, 2015HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGApr 7, 2015HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGApr 2, 2015HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1BMar 30, 2015HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGMar 30, 2015HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGNov 9, 2014HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed10AOct 22, 2014HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGOct 22, 2014HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGMay 20, 2014HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGApr 23, 2014HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGApr 23, 2014HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGMar 31, 2014HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
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