Building SafetyHousing Conditions

320 WEST 96 STREET

Manhattan · ZIP 10025 · BIN 1034191 · Upper West Side (Central) · Last violation May 19, 2026 · Last complaint May 31, 2026

NeighborhoodUpper West Side (Central)

More violations than 99.4% of nearby buildings

More violations than 99% of buildings and more complaints than 100% of buildings in Upper West Side (Central). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.

Activity TrendsLast 5 years

More activity recently than in past years

Last 2 yrs: 117 violations · 411 complaints

▼ View all activity over time

Severityⓘopen violations

63 immediately hazardous (Class C) violations still open

Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.

Housing Preservation & Development Violations

Total violations since 2002

329

13 per year avg.↑ Up 216% in the last 2 years (117 vs 37 prior 2 yrs)

Open violations

282

Class C (immed. haz.)ⓘ63

Class B (hazardous)ⓘ142

Rent-impairingⓘ24

Housing Preservation & Development Complaints

Total complaints since 2004

707

31 per year avg.↑ Up 1422% in the last 2 years (411 vs 27 prior 2 yrs)

Complaint Resolution

No access19%Violation issued15%No violation35%Phone resolved28%Other2%(707)

Urgency breakdown

Last 12 mo.

Top violation categories

5 yrs All time

Maintenanceⓘ50 violations

Egressⓘ39 violations

Extermination & Rodent Eradicationⓘ16 violations

Cleaningⓘ10 violations

Carbon Monoxide Detecting Devicesⓘ8 violations

Water Supplyⓘ7 violations

Posting/Signageⓘ6 violations

Filing: Bedbugsⓘ5 violations

Top complaint groupsⓘ

5 yrs All time

Bldg maintenanceⓘ145 complaints

Mold & pestsⓘ100 complaints

Heat / hot waterⓘ64 complaints

Electricalⓘ55 complaints

Water & plumbingⓘ35 complaints

Safety & fireⓘ10 complaints

Outdoor / structuralⓘ6 complaints

Appliancesⓘ2 complaints

See violations →Hide complaints ↑

Complaint log

65 complaints · ELECTRIC

All categories HEAT/HOT WATER UNSANITARY CONDITION GENERAL ELECTRIC DOOR/WINDOWAll Open Closed

Type

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →

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Non-emergency	Closed	1B	Jul 25, 2025	ELECTRIC · LIGHTINGHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	1B	Dec 20, 2024	ELECTRIC · LIGHTINGHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Emergency	Closed	2B	Apr 1, 2024	ELECTRIC · NO LIGHTINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2B	Apr 1, 2024	ELECTRIC · OUTLET/SWITCHThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	BLDG	Mar 6, 2024	ELECTRIC · NO LIGHTINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	1A	Oct 22, 2020	ELECTRIC · WIRINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	1A	Oct 22, 2020	ELECTRIC · POWER OUTAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	4B	Feb 7, 2020	ELECTRIC · OUTLET/SWITCHThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	1B	Jul 4, 2019	ELECTRIC · NO LIGHTINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	5C	Feb 13, 2017	ELECTRIC · NO LIGHTINGThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	5C	Feb 13, 2017	ELECTRIC · NO LIGHTINGThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	5F	Aug 22, 2014	ELECTRIC · OUTLET/SWITCHThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	5F	Aug 22, 2014	ELECTRIC · OUTLET/SWITCHThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	6A	Oct 23, 2012	ELECTRIC · BELL-BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	4E	Jan 31, 2008	ELECTRIC · BELL-BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.