620 LENOX AVENUE

Manhattan · ZIP 10037 · BIN 1053936 · Harlem (North) · Last violation May 14, 2026 · Last complaint May 28, 2026

NeighborhoodHarlem (North)

Above-average violations for the neighborhood

More violations than 76% of buildings and more complaints than 84% of buildings in Harlem (North). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.

Activity TrendsLast 5 years

A steady level of activity over time

Last 2 yrs: 197 violations · 410 complaints

▼ View all activity over time

Severityⓘopen violations

12 immediately hazardous (Class C) violations still open

Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.

Housing Preservation & Development Violations

Total violations since 2000

1,075

40 per year avg.↓ Down 37% in the last 2 years (197 vs 311 prior 2 yrs)

Open violations

Class C (immed. haz.)ⓘ12

Class B (hazardous)ⓘ24

Rent-impairingⓘ1

Housing Preservation & Development Complaints

Total complaints since 2003

2,689

112 per year avg.→ Stable in the last 2 years

Complaint Resolution

No access17%Violation issued18%No violation29%Phone resolved36%Other0%(2,689)

Urgency breakdown

Last 12 mo.

Top violation categories

5 yrs All time

Maintenanceⓘ226 violations

Egressⓘ109 violations

Extermination & Rodent Eradicationⓘ45 violations

Water Supplyⓘ44 violations

Carbon Monoxide Detecting Devicesⓘ33 violations

Smoke Detecting Devicesⓘ33 violations

Paintingⓘ31 violations

Cleaningⓘ24 violations

Top complaint groupsⓘ

5 yrs All time

Heat / hot waterⓘ340 complaints

Water & plumbingⓘ219 complaints

Bldg maintenanceⓘ157 complaints

Mold & pestsⓘ130 complaints

Electricalⓘ35 complaints

Appliancesⓘ34 complaints

Safety & fireⓘ22 complaints

Adminⓘ1 complaints

See violations →Hide complaints ↑

Complaint log

657 complaints · HEAT/HOT WATER

All categories HEAT/HOT WATER PLUMBING PAINT/PLASTER HEATING GENERALAll Open Closed

Type

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →

See something wrong? File a complaint with 311

Emergency	Closed	BLDG	Jan 3, 2020	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	11M	Dec 13, 2019	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	LA	Dec 5, 2019	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	10B	Nov 18, 2019	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	7H	Nov 18, 2019	HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	17M	Nov 17, 2019	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Emergency	Closed	15P	Nov 6, 2019	HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	15P	Nov 6, 2019	HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	2M	Nov 4, 2019	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Emergency	Closed	6H	Nov 4, 2019	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	BLDG	Aug 3, 2019	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	17L	Aug 2, 2019	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	LA	Mar 7, 2019	HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	LA	Mar 6, 2019	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	15G	Feb 26, 2019	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	17S	Feb 25, 2019	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Emergency	Closed	17G	Feb 22, 2019	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Emergency	Closed	15G	Feb 18, 2019	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	10N	Jan 31, 2019	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	10N	Jan 31, 2019	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	LD	Jan 28, 2019	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	15P	Jan 21, 2019	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Emergency	Closed	LD	Jan 21, 2019	HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Emergency	Closed	4K	Jan 21, 2019	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	4K	Jan 19, 2019	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	9H	Jan 18, 2019	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	LD	Jan 15, 2019	HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	LD	Jan 14, 2019	HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	LD	Jan 13, 2019	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Emergency	Closed	2K	Jan 8, 2019	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	15S	Dec 31, 2018	HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	16B	Dec 31, 2018	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	16L	Dec 18, 2018	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Emergency	Closed	2P	Dec 4, 2018	HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1L	Dec 4, 2018	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	11M	Dec 4, 2018	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Emergency	Closed	1M	Dec 4, 2018	HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	2K	Dec 2, 2018	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Emergency	Closed	BLDG	Nov 24, 2018	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	LA	Nov 23, 2018	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1M	Nov 23, 2018	HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1M	Nov 16, 2018	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	10N	Nov 15, 2018	HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	4K	Nov 13, 2018	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	1M	Nov 12, 2018	HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	4N	Nov 10, 2018	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	9N	Nov 5, 2018	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Emergency	Closed	BLDG	Oct 26, 2018	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	4N	Oct 25, 2018	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	4N	Oct 24, 2018	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.