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560 AUDUBON AVENUE

Manhattan · ZIP 10040 · BIN 1063871 · Washington Heights (North) · Last violation Mar 23, 2026 · Last complaint May 17, 2026

NeighborhoodWashington Heights (North)
More violations than 83.1% of nearby buildings
More violations than 83% of buildings and more complaints than 94% of buildings in Washington Heights (North). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 161 violations · 492 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
14 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous14Class Bhazardous5
Housing Preservation & Development Violations
Total violations since 1986
2,356
57 per year avg.↑ Up 14% in the last 2 years (161 vs 141 prior 2 yrs)
Open violations
22
Class C (immed. haz.)ⓘ14
Class B (hazardous)ⓘ5
Rent-impairingⓘ3
Open violation ages
▪ 30–90 days9% (2)
▪ 3–12 months64% (14)
▪ 1–3 years27% (6)
Housing Preservation & Development Complaints
Total complaints since 2003
3,124
130 per year avg.↑ Up 170% in the last 2 years (492 vs 182 prior 2 yrs)
Complaint Resolution
No access13%Violation issued27%No violation44%Phone resolved16%Other0%(3,124)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ94 violations
Paintingⓘ46 violations
Egressⓘ39 violations
Heat And Hot Waterⓘ30 violations
Cleaningⓘ29 violations
Lead-Based Paintⓘ24 violations
Water Supplyⓘ21 violations
Extermination & Rodent Eradicationⓘ19 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ270 complaints
Bldg maintenanceⓘ125 complaints
Water & plumbingⓘ99 complaints
Mold & pestsⓘ81 complaints
Appliancesⓘ22 complaints
Elevatorⓘ15 complaints
Electricalⓘ13 complaints
Safety & fireⓘ2 complaints
Adminⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

417 complaints · HEAT/HOT WATER

All categoriesPAINT/PLASTERPLUMBINGHEAT/HOT WATERGENERALUNSANITARY CONDITIONAllOpenClosed

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →
See something wrong? File a complaint with 311
Prior 4 yr.
Immed. Emergency2%6%
Emergency46%70%
Non-Emergency52%24%
(327)
(400)
Type
Status
Apt
Received
Category
EmergencyClosed8CJan 23, 2015HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed5DJan 17, 2015HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGDec 26, 2014HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed3CDec 25, 2014HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosedB1STDec 3, 2014HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosed1DNov 7, 2014HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed17CNov 1, 2014HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed4AOct 27, 2014HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed16DOct 23, 2014HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed3BOct 22, 2014HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGApr 30, 2014HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed15CApr 29, 2014HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGApr 18, 2014HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGApr 10, 2014HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGApr 9, 2014HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGApr 9, 2014HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed7AApr 8, 2014HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
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