Building SafetyHousing Conditions

2520 BROADWAY

Manhattan · ZIP 10025 · BIN 1082894 · Upper West Side (Central) · Last violation May 29, 2026 · Last complaint May 16, 2026

NeighborhoodUpper West Side (Central)

Around average violations for the neighborhood

More violations than 52% of buildings and more complaints than 68% of buildings in Upper West Side (Central). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.

Activity TrendsLast 5 years

A steady level of activity over time

Last 2 yrs: 14 violations · 38 complaints

▼ View all activity over time

Severityⓘopen violations

8 immediately hazardous (Class C) violations still open

Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.

Housing Preservation & Development Violations

Total violations since 1995

117

4 per year avg.↓ Down 33% in the last 2 years (14 vs 21 prior 2 yrs)

Open violations

Class C (immed. haz.)ⓘ8

Class B (hazardous)ⓘ20

Rent-impairingⓘ0

Open violation ages

▪ < 30 days15% (6)

▪ 30–90 days5% (2)

▪ 3–12 months10% (4)

▪ 1–3 years20% (8)

▪ 3+ years51% (21)

Housing Preservation & Development Complaints

Total complaints since 2003

324

14 per year avg.→ Stable in the last 2 years

Complaint Resolution

No access27%Violation issued18%No violation49%Phone resolved7%Other0%(324)

Urgency breakdown

Last 12 mo.

Top violation categories

5 yrs All time

Maintenanceⓘ19 violations

Egressⓘ4 violations

Paintingⓘ4 violations

Filing: Bedbugsⓘ4 violations

Posting/Signageⓘ3 violations

Cleaningⓘ3 violations

Carbon Monoxide Detecting Devicesⓘ1 violations

Annual Property Registrationⓘ1 violations

Top complaint groupsⓘ

5 yrs All time

Bldg maintenanceⓘ25 complaints

Mold & pestsⓘ11 complaints

Safety & fireⓘ5 complaints

Heat / hot waterⓘ4 complaints

Appliancesⓘ4 complaints

Water & plumbingⓘ3 complaints

See violations →Hide complaints ↑

Complaint log

79 complaints · GENERAL

All categories PAINT/PLASTER GENERAL PLUMBING FLOORING/STAIRS UNSANITARY CONDITIONAll Open Closed

Type

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →

See something wrong? File a complaint with 311

Non-emergency	Closed	1225	May 16, 2026	GENERAL · VENTILATION SYSTEMHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	1225	Mar 15, 2026	GENERAL · VENTILATION SYSTEMHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	1225	Nov 28, 2025	GENERAL · VENTILATION SYSTEMAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	1225	Nov 28, 2025	GENERAL · BELL/BUZZER/INTERCOMAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Emergency	Closed	BLDG	Oct 27, 2025	GENERAL · COOKING GASHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	1225	Sep 22, 2025	GENERAL · VENTILATION SYSTEMAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	1225	Sep 19, 2025	GENERAL · BELL/BUZZER/INTERCOMHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergency	Closed	1225	Jul 26, 2023	GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	1225	Jul 26, 2023	GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	1225	Jun 5, 2023	GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	1225	May 27, 2023	GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	1225	Oct 1, 2022	GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	1225	Oct 1, 2022	GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	125	Sep 13, 2022	GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	1225	Sep 13, 2022	GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	1225	Sep 13, 2022	GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	1225	Apr 7, 2022	GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	912	Oct 23, 2021	GENERAL · JANITOR/SUPERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	1225	Jul 12, 2021	GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	1225	May 30, 2021	GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	1225	Apr 13, 2021	GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	1225	Apr 13, 2021	GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	1225	Apr 2, 2021	GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	1225	Nov 14, 2020	GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	220	Feb 11, 2020	GENERAL · COOKING GASMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	BLDG	Feb 10, 2020	GENERAL · COOKING GASMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	BLDG	Feb 10, 2020	GENERAL · COOKING GASThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	ALL	Dec 11, 2019	GENERAL · COOKING GASMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	BLDG	Nov 1, 2019	GENERAL · COOKING GASThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	1225	Sep 26, 2017	GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	1225	Aug 31, 2017	GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	1225	Oct 6, 2013	GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	1225	Oct 6, 2013	GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	1225	Oct 6, 2013	GENERAL · CERAMIC-TILEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	1225	Feb 12, 2013	GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	1225	Nov 9, 2012	GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	718	Aug 10, 2012	GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	1225	May 5, 2012	GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	1225	Mar 6, 2012	GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	1225	Mar 5, 2012	GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	1225	Feb 3, 2012	GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	1225	Feb 3, 2012	GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	1225	Feb 3, 2012	GENERAL · CERAMIC-TILEThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	1225	Feb 3, 2012	GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	1225	Feb 2, 2012	GENERAL · STAIRSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	1225	Feb 2, 2012	GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	1225	Jan 24, 2012	GENERAL · LOCKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	1225	Aug 5, 2011	GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	320	Oct 8, 2009	GENERAL · FLOORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	320	Oct 8, 2009	GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.