420 EAST 102 STREET

Manhattan · ZIP 10029 · BIN 1083931 · East Harlem (South) · Last violation May 21, 2026 · Last complaint May 16, 2026

NeighborhoodEast Harlem (South)

Above-average violations for the neighborhood

More violations than 72% of buildings and more complaints than 72% of buildings in East Harlem (South). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.

Activity TrendsLast 5 years

A steady level of activity over time

Last 2 yrs: 350 violations · 474 complaints

▼ View all activity over time

Severityⓘopen violations

45 immediately hazardous (Class C) violations still open

Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.

Housing Preservation & Development Violations

Total violations since 2008

1,595

84 per year avg.↑ Up 16% in the last 2 years (350 vs 303 prior 2 yrs)

Open violations

125

Class C (immed. haz.)ⓘ45

Class B (hazardous)ⓘ60

Rent-impairingⓘ2

Housing Preservation & Development Complaints

Total complaints since 2003

2,339

97 per year avg.↑ Up 73% in the last 2 years (474 vs 274 prior 2 yrs)

Complaint Resolution

No access21%Violation issued22%No violation45%Phone resolved12%Other1%(2,339)

Urgency breakdown

Last 12 mo.

Top violation categories

5 yrs All time

Maintenanceⓘ347 violations

Extermination & Rodent Eradicationⓘ127 violations

Egressⓘ95 violations

Cleaningⓘ87 violations

Paintingⓘ71 violations

Water Supplyⓘ49 violations

Carbon Monoxide Detecting Devicesⓘ45 violations

Smoke Detecting Devicesⓘ43 violations

Top complaint groupsⓘ

5 yrs All time

Mold & pestsⓘ322 complaints

Bldg maintenanceⓘ141 complaints

Water & plumbingⓘ139 complaints

Heat / hot waterⓘ112 complaints

Electricalⓘ42 complaints

Safety & fireⓘ38 complaints

Appliancesⓘ24 complaints

Elevatorⓘ1 complaints

Adminⓘ1 complaints

See violations →Hide complaints ↑

Complaint log

2,339 complaints

All categories GENERAL UNSANITARY CONDITION PLUMBING PAINT/PLASTER HEAT/HOT WATERAll Open Closed

Type

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →

See something wrong? File a complaint with 311

Non-emergency	Closed	2Z	May 16, 2026	UNSANITARY CONDITION · PESTSThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Non-emergency	Closed	1U	May 8, 2026	UNSANITARY CONDITION · PESTSThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Non-emergency	Closed	3JJ	May 7, 2026	PAINT/PLASTER · CEILINGHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	BLDG	May 1, 2026	UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Emergency	Closed	BLDG	Apr 21, 2026	HEAT/HOT WATER · ENTIRE BUILDINGHPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Emergency	Closed	11D	Apr 21, 2026	HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Emergency	Closed	11D	Apr 20, 2026	HEAT/HOT WATER · APARTMENT ONLYHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	3M	Apr 20, 2026	PLUMBING · WATER SUPPLYThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Non-emergency	Closed	5U	Apr 20, 2026	GENERAL · CABINETHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Emergency	Closed	5U	Apr 20, 2026	WATER LEAK · HEAVY FLOWHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Emergency	Closed	5U	Apr 20, 2026	FLOORING/STAIRS · FLOORHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	3M	Apr 20, 2026	PLUMBING · BATHTUB/SHOWERThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Non-emergency	Closed	3M	Apr 20, 2026	PLUMBING · BATHTUB/SHOWERThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Emergency	Closed	5U	Apr 20, 2026	UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	4Z	Apr 10, 2026	PLUMBING · BASIN/SINKHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	22	Apr 9, 2026	UNSANITARY CONDITION · PESTSHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Emergency	Closed	3T	Apr 9, 2026	UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	22	Apr 9, 2026	GENERAL · CABINETHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Emergency	Closed	22	Apr 9, 2026	DOOR/WINDOW · DOORHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergency	Closed	22	Apr 9, 2026	PAINT/PLASTER · WALLHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Emergency	Closed	3T	Apr 9, 2026	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	22	Apr 9, 2026	UNSANITARY CONDITION · PESTSHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergency	Closed	22	Apr 9, 2026	PAINT/PLASTER · WALLHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	22	Apr 9, 2026	WATER LEAK · SLOW LEAKHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	22	Apr 9, 2026	GENERAL · CABINETHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergency	Closed	1H	Apr 7, 2026	GENERAL · VENTILATION SYSTEMHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	4Z	Apr 6, 2026	PLUMBING · BASIN/SINKAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Emergency	Closed	3M	Apr 6, 2026	HEAT/HOT WATER · ENTIRE BUILDINGHPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Emergency	Closed	1U	Apr 5, 2026	HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Emergency	Closed	11D	Apr 3, 2026	HEAT/HOT WATER · ENTIRE BUILDINGHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Emergency	Closed	2Z	Apr 1, 2026	DOOR/WINDOW · DOORHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergency	Closed	2Z	Apr 1, 2026	GENERAL · CABINETHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Emergency	Closed	2Z	Apr 1, 2026	UNSANITARY CONDITION · MOLDHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	4Z	Apr 1, 2026	PLUMBING · BASIN/SINKAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	1H	Apr 1, 2026	GENERAL · VENTILATION SYSTEMHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	2Z	Apr 1, 2026	UNSANITARY CONDITION · PESTSHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Emergency	Closed	8L	Mar 30, 2026	PLUMBING · BATHTUB/SHOWERHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	8L	Mar 30, 2026	PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2Z	Mar 27, 2026	GENERAL · CABINETHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergency	Closed	2Z	Mar 27, 2026	UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Emergency	Closed	2Z	Mar 27, 2026	UNSANITARY CONDITION · MOLDHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	4Z	Mar 26, 2026	PLUMBING · BASIN/SINKAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	1U	Mar 20, 2026	UNSANITARY CONDITION · PESTSHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	1U	Mar 20, 2026	UNSANITARY CONDITION · PESTSHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	4Z	Mar 18, 2026	PLUMBING · BASIN/SINKAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	2Z	Mar 17, 2026	UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Emergency	Closed	12C	Mar 11, 2026	HEAT/HOT WATER · APARTMENT ONLYHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Emergency	Closed	12C	Mar 6, 2026	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Emergency	Closed	8L	Mar 4, 2026	HEAT/HOT WATER · APARTMENT ONLYHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Emergency	Closed	8L	Mar 4, 2026	UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.