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2120 CROTONA AVENUE

Bronx · ZIP 10457 · BIN 2012696 · Tremont · Last violation May 26, 2026 · Last complaint May 22, 2026

NeighborhoodTremont
More violations than 98.3% of nearby buildings
More violations than 98% of buildings and more complaints than 97% of buildings in Tremont. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 542 violations · 351 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
159 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous159Class Bhazardous188
Housing Preservation & Development Violations
Total violations since 2005
1,208
55 per year avg.↑ Up 72% in the last 2 years (542 vs 316 prior 2 yrs)
Open violations
417
Class C (immed. haz.)ⓘ159
Class B (hazardous)ⓘ188
Rent-impairingⓘ20
Housing Preservation & Development Complaints
Total complaints since 2003
1,237
52 per year avg.↑ Up 56% in the last 2 years (351 vs 225 prior 2 yrs)
Complaint Resolution
No access14%Violation issued27%No violation36%Phone resolved23%Other0%(1,237)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ388 violations
Extermination & Rodent Eradicationⓘ100 violations
Water Supplyⓘ98 violations
Paintingⓘ75 violations
Heat And Hot Waterⓘ67 violations
Cleaningⓘ55 violations
Egressⓘ54 violations
Carbon Monoxide Detecting Devicesⓘ39 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ190 complaints
Bldg maintenanceⓘ144 complaints
Mold & pestsⓘ103 complaints
Water & plumbingⓘ100 complaints
Appliancesⓘ23 complaints
Electricalⓘ15 complaints
Safety & fireⓘ10 complaints
Elevatorⓘ4 complaints
See violations →Hide complaints ↑

Complaint log

1,237 complaints

All categoriesHEAT/HOT WATERPAINT/PLASTERGENERALPLUMBINGUNSANITARY CONDITIONAllOpenClosed
Type

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →
See something wrong? File a complaint with 311
Open violation ages
▪ < 30 days1% (5)
▪ 30–90 days2% (7)
▪ 3–12 months32% (132)
▪ 1–3 years46% (191)
▪ 3+ years19% (81)
Prior 4 yr.
Immed. Emergency8%5%
Emergency53%54%
Non-Emergency40%40%
(120)
(547)
Status
Apt
Received
Category
Non-emergencyClosed16Aug 20, 2025GENERAL · MAILBOXHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergencyClosed26Aug 12, 2025PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development was unable to access the rooms where the following conditions were reported. No violations were issued. The complaint has been closed.
Non-emergencyClosedBLDGAug 1, 2025UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosed6Jul 16, 2025UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6Jul 16, 2025WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6Jul 16, 2025APPLIANCE · REFRIGERATORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6Jul 16, 2025FLOORING/STAIRS · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6Jul 16, 2025UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed6Jul 16, 2025PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6Jul 16, 2025UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6Jul 16, 2025APPLIANCE · ELECTRIC/GAS RANGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed16Jul 8, 2025SAFETY · CARBON MONOXIDE DETECTORHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosed32Jul 8, 2025HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosed16Jul 8, 2025HEAT/HOT WATER · ENTIRE BUILDINGHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosed16Jul 5, 2025PLUMBING · WATER SUPPLYHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed16Jun 30, 2025GENERAL · JANITOR/SUPERHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed16Jun 30, 2025UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergencyClosed16Jun 30, 2025UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosedBLDGJun 28, 2025UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergencyClosedBLDGJun 28, 2025UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed16Jun 2, 2025UNSANITARY CONDITION · PESTSHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergencyClosedBLDGJun 2, 2025UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed16Jun 2, 2025FLOORING/STAIRS · FLOORHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
EmergencyClosed16Jun 2, 2025UNSANITARY CONDITION · MOLDHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergencyClosed16Jun 2, 2025PAINT/PLASTER · CEILINGHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergencyClosed16May 30, 2025PAINT/PLASTER · CEILINGHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
EmergencyClosed12May 20, 2025FLOORING/STAIRS · STAIRSHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosed23May 20, 2025WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed23May 20, 2025WATER LEAK · SLOW LEAKHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergencyClosed20May 20, 2025PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed12May 20, 2025FLOORING/STAIRS · FLOORHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed12May 20, 2025UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed12May 20, 2025PAINT/PLASTER · WALLHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergencyClosed12May 20, 2025FLOORING/STAIRS · FLOORHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
EmergencyClosed23May 20, 2025DOOR/WINDOW · WINDOW FRAMEHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
EmergencyClosed20May 20, 2025HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed12May 20, 2025PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed20May 20, 2025PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed20May 20, 2025UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed12May 20, 2025HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed20May 20, 2025APPLIANCE · REFRIGERATORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed12May 20, 2025DOOR/WINDOW · DOORHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed12May 20, 2025WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed12May 20, 2025DOOR/WINDOW · WINDOW FRAMEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed12May 20, 2025UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
EmergencyClosed12May 20, 2025GENERAL · CABINETHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed31May 20, 2025PLUMBING · BATHTUB/SHOWERHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
EmergencyClosed31May 20, 2025DOOR/WINDOW · DOORHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
EmergencyClosed31May 20, 2025PLUMBING · BASIN/SINKHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
EmergencyClosed23May 20, 2025UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
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