2045 STORY AVENUE

Bronx · ZIP 10473 · BIN 2092769 · Castle Hill-Unionport · Last violation May 1, 2026 · Last complaint May 27, 2026

NeighborhoodCastle Hill-Unionport

More violations than 89% of nearby buildings

More violations than 89% of buildings and more complaints than 93% of buildings in Castle Hill-Unionport. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.

Activity TrendsLast 5 years

A steady level of activity over time

Last 2 yrs: 285 violations · 360 complaints

▼ View all activity over time

Severityⓘopen violations

71 immediately hazardous (Class C) violations still open

Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.

Housing Preservation & Development Violations

Total violations since 2012

857

57 per year avg.↑ Up 80% in the last 2 years (285 vs 158 prior 2 yrs)

Open violations

243

Class C (immed. haz.)ⓘ71

Class B (hazardous)ⓘ144

Rent-impairingⓘ16

Housing Preservation & Development Complaints

Total complaints since 2003

1,615

67 per year avg.↑ Up 82% in the last 2 years (360 vs 198 prior 2 yrs)

Complaint Resolution

No access13%Violation issued19%No violation31%Phone resolved36%Other1%(1,615)

Urgency breakdown

Last 12 mo.

Top violation categories

5 yrs All time

Maintenanceⓘ195 violations

Egressⓘ132 violations

Water Supplyⓘ57 violations

Extermination & Rodent Eradicationⓘ46 violations

Cleaningⓘ37 violations

Paintingⓘ21 violations

Heat And Hot Waterⓘ16 violations

Sewers And Drainageⓘ10 violations

Top complaint groupsⓘ

5 yrs All time

Heat / hot waterⓘ332 complaints

Water & plumbingⓘ126 complaints

Bldg maintenanceⓘ102 complaints

Mold & pestsⓘ60 complaints

Electricalⓘ40 complaints

Appliancesⓘ12 complaints

Elevatorⓘ7 complaints

Safety & fireⓘ5 complaints

Adminⓘ5 complaints

Outdoor / structuralⓘ3 complaints

See violations →Hide complaints ↑

Complaint log

1,615 complaints

All categories HEAT/HOT WATER PLUMBING PAINT/PLASTER HEATING WATER LEAKAll Open Closed

Type

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →

See something wrong? File a complaint with 311

Emergency	Closed	BLDG	Oct 31, 2023	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	BLDG	Oct 30, 2023	PLUMBING · WATER SUPPLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1S	Oct 30, 2023	PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	BLDG	Oct 30, 2023	PLUMBING · WATER SUPPLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	BLDG	Oct 30, 2023	PLUMBING · WATER SUPPLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	BLDG	Oct 30, 2023	PLUMBING · WATER SUPPLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	BLDG	Oct 30, 2023	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	9N	Oct 30, 2023	PLUMBING · WATER SUPPLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	1S	Oct 30, 2023	PLUMBING · WATER SUPPLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	5R	Oct 30, 2023	PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	9N	Oct 30, 2023	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	BLDG	Oct 30, 2023	PLUMBING · WATER SUPPLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	BLDG	Oct 30, 2023	PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	BLDG	Oct 30, 2023	PLUMBING · WATER SUPPLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	7J	Oct 30, 2023	PLUMBING · WATER SUPPLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	7J	Oct 30, 2023	PLUMBING · WATER SUPPLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	BLDG	Oct 23, 2023	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	9N	Oct 23, 2023	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	3F	Oct 17, 2023	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	BLDG	Oct 16, 2023	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	7J	Oct 15, 2023	GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	1G	Oct 11, 2023	PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	8J	Oct 10, 2023	WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	8J	Oct 10, 2023	UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	9A	Oct 2, 2023	DOOR/WINDOW · WINDOW FRAMEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	9A	Oct 2, 2023	WATER LEAK · DAMP SPOTThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	9A	Oct 2, 2023	PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	3D	Sep 29, 2023	WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	7J	Sep 22, 2023	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	6O	Sep 8, 2023	UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	1R	Aug 24, 2023	UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	1R	Aug 24, 2023	UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	1R	Aug 24, 2023	PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	1R	Aug 24, 2023	PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	BLDG	Aug 23, 2023	DOOR/WINDOW · DOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	10B	Jul 21, 2023	UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	9	Jul 20, 2023	DOOR/WINDOW · DOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	1R	Jul 11, 2023	UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	1R	Jul 11, 2023	PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	1R	Jul 11, 2023	PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	2D	Jun 21, 2023	HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	6M	Jun 20, 2023	HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Emergency	Closed	3B	Jun 5, 2023	UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	1S	Jun 2, 2023	ELECTRIC · POWER OUTAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	BLDG	May 21, 2023	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	3B	May 19, 2023	UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development was unable to access the rooms where the following conditions were reported. No violations were issued. The complaint has been closed.
Emergency	Closed	BLDG	May 4, 2023	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	BLDG	Apr 30, 2023	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	BLDG	Apr 29, 2023	HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	BLDG	Apr 28, 2023	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.