280 EAST 21 STREET

Brooklyn · ZIP 11226 · BIN 3117147 · Flatbush · Last violation May 26, 2026 · Last complaint May 6, 2026

NeighborhoodFlatbush

More violations than 97.1% of nearby buildings

More violations than 97% of buildings and more complaints than 99% of buildings in Flatbush. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.

Activity TrendsLast 5 years

A steady level of activity over time

Last 2 yrs: 290 violations · 527 complaints

▼ View all activity over time

Severityⓘopen violations

76 immediately hazardous (Class C) violations still open

Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.

Housing Preservation & Development Violations

Total violations since 1992

1,405

40 per year avg.↓ Down 59% in the last 2 years (290 vs 709 prior 2 yrs)

Open violations

Class C (immed. haz.)ⓘ76

Class B (hazardous)ⓘ15

Rent-impairingⓘ0

Housing Preservation & Development Complaints

Total complaints since 2003

2,953

123 per year avg.↓ Down 28% in the last 2 years (527 vs 736 prior 2 yrs)

Complaint Resolution

No access21%Violation issued22%No violation34%Phone resolved22%Other1%(2,953)

Urgency breakdown

Last 12 mo.

Top violation categories

5 yrs All time

Maintenanceⓘ426 violations

Extermination & Rodent Eradicationⓘ127 violations

Paintingⓘ97 violations

Water Supplyⓘ95 violations

Egressⓘ94 violations

Lead-Based Paintⓘ68 violations

Cleaningⓘ64 violations

Carbon Monoxide Detecting Devicesⓘ39 violations

Top complaint groupsⓘ

5 yrs All time

Bldg maintenanceⓘ266 complaints

Water & plumbingⓘ257 complaints

Mold & pestsⓘ254 complaints

Heat / hot waterⓘ217 complaints

Safety & fireⓘ122 complaints

Electricalⓘ76 complaints

Appliancesⓘ25 complaints

Elevatorⓘ2 complaints

See violations →Hide complaints ↑

Complaint log

2,953 complaints

All categories PAINT/PLASTER PLUMBING HEATING UNSANITARY CONDITION HEAT/HOT WATERAll Open Closed

Type

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →

See something wrong? File a complaint with 311

Non-emergency	Closed	2G	Nov 7, 2025	UNSANITARY CONDITION · PESTSHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergency	Closed	2H	Nov 7, 2025	UNSANITARY CONDITION · PESTSHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Emergency	Closed	4J	Nov 7, 2025	HEAT/HOT WATER · ENTIRE BUILDINGHPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	3G	Nov 7, 2025	UNSANITARY CONDITION · PESTSAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	3G	Nov 7, 2025	UNSANITARY CONDITION · PESTSAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	2H	Nov 7, 2025	UNSANITARY CONDITION · PESTSHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergency	Closed	6H	Nov 7, 2025	UNSANITARY CONDITION · PESTSAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	6H	Nov 7, 2025	UNSANITARY CONDITION · PESTSAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	5A	Nov 7, 2025	UNSANITARY CONDITION · PESTSAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	6C	Nov 7, 2025	UNSANITARY CONDITION · PESTSAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	1E	Nov 7, 2025	UNSANITARY CONDITION · PESTSAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	6C	Nov 7, 2025	UNSANITARY CONDITION · PESTSAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	5A	Nov 7, 2025	UNSANITARY CONDITION · PESTSAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	3I	Nov 7, 2025	UNSANITARY CONDITION · PESTSHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergency	Closed	3I	Nov 7, 2025	UNSANITARY CONDITION · PESTSHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Emergency	Closed	4D	Nov 7, 2025	DOOR/WINDOW · DOORHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergency	Closed	1E	Nov 7, 2025	UNSANITARY CONDITION · PESTSAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	4J	Nov 6, 2025	ELEVATOR · MAINTENANCEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Emergency	Closed	2D	Oct 29, 2025	HEAT/HOT WATER · APARTMENT ONLYHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Emergency	Closed	BLDG	Oct 29, 2025	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	4J	Oct 27, 2025	HEAT/HOT WATER · ENTIRE BUILDINGHPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Emergency	Closed	4J	Oct 24, 2025	HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Emergency	Closed	5E	Oct 23, 2025	HEAT/HOT WATER · ENTIRE BUILDINGHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	4J	Oct 20, 2025	ELEVATOR · MAINTENANCEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	4G	Sep 28, 2025	UNSANITARY CONDITION · PESTSHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergency	Closed	4J	Sep 16, 2025	UNSANITARY CONDITION · PESTSHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Emergency	Closed	4K	Sep 5, 2025	HEAT/HOT WATER · ENTIRE BUILDINGHPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	4J	Aug 24, 2025	ELEVATOR · MAINTENANCEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	SIDEOF	Aug 13, 2025	UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	4J	Jul 24, 2025	ELEVATOR · MAINTENANCEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	4J	Jul 2, 2025	UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergency	Closed	4J	Jul 2, 2025	UNSANITARY CONDITION · PESTSHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	4J	Jul 2, 2025	UNSANITARY CONDITION · PESTSHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	4J	Jun 27, 2025	UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	4J	Jun 27, 2025	ELEVATOR · MAINTENANCEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	4J	Jun 18, 2025	ELEVATOR · MAINTENANCEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	4J	Jun 18, 2025	UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	4J	Jun 15, 2025	ELEVATOR · MAINTENANCEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	4J	Jun 14, 2025	ELEVATOR · MAINTENANCEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	4J	Jun 11, 2025	ELEVATOR · MAINTENANCEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	BLDG	Jun 11, 2025	UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergency	Closed	2C	May 25, 2025	WATER LEAK · SLOW LEAKHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergency	Closed	2C	May 11, 2025	PAINT/PLASTER · WALLHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergency	Closed	2C	May 11, 2025	WATER LEAK · DAMP SPOTHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Emergency	Closed	2C	May 11, 2025	WATER LEAK · HEAVY FLOWHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergency	Closed	2D	Apr 4, 2025	UNSANITARY CONDITION · PESTSHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Emergency	Closed	2A	Apr 1, 2025	PAINT/PLASTER · CEILINGHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergency	Closed	2A	Apr 1, 2025	PAINT/PLASTER · CEILINGHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergency	Closed	2A	Apr 1, 2025	PAINT/PLASTER · WALLHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Emergency	Closed	2A	Apr 1, 2025	SAFETY · WINDOW GUARD BROKEN/MISSINGHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.