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1853 EAST 38 STREET

Brooklyn · ZIP 11234 · BIN 3239283 · Marine Park-Mill Basin-Bergen Beach · Last complaint Sep 8, 2025

NeighborhoodMarine Park-Mill Basin-Bergen Beach
More complaints than 99.4% of nearby buildings
More complaints than 99% of buildings in Marine Park-Mill Basin-Bergen Beach. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 0 violations · 22 complaints
'23'25ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
No HPD violations on record
No HPD violation records found.
No open Class B or C violations
Housing Preservation & Development Violations
Total violations since 2026
0
0 per year avg.— Not enough history to determine trend
Open violations
0
Class C (immed. haz.)ⓘ0
Class B (hazardous)ⓘ0
Rent-impairingⓘ0
Open violation ages

No open violations

Housing Preservation & Development Complaints
Total complaints since 2023
26
7 per year avg.↑ Up 450% in the last 2 years (22 vs 4 prior 2 yrs)
Complaint Resolution
No access81%Violation issued0%No violation15%Phone resolved4%Other0%(26)
Urgency breakdown
Last 12 mo.
Top complaint groupsⓘ
5 yrsAll time
Bldg maintenanceⓘ5 complaints
Heat / hot waterⓘ4 complaints
Mold & pestsⓘ4 complaints
Electricalⓘ4 complaints
Appliancesⓘ2 complaints
Water & plumbingⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

4 complaints · HEAT/HOT WATER

All categoriesPAINT/PLASTERHEAT/HOT WATERUNSANITARY CONDITIONELECTRICDOOR/WINDOWAllOpenClosed

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →
See something wrong? File a complaint with 311
Prior 4 yr.
Immed. Emergency75%5%
Emergency25%23%
Non-Emergency0%73%
(4)
(22)
Type
Status
Apt
Received
Category
Non-emergencyClosedBASEMEJun 12, 2025HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosedBASEMEJun 12, 2025HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosedBASEMEJun 12, 2025HEAT/HOT WATER · APARTMENT ONLYHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
EmergencyClosedBASEMJul 22, 2023HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.