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500 METROPOLITAN AVENUE

Brooklyn · ZIP 11211 · BIN 3413996 · Williamsburg · Last violation May 27, 2026 · Last complaint May 29, 2026

NeighborhoodWilliamsburg
Around average violations for the neighborhood
Fewer violations than 56% of buildings and more complaints than 77% of buildings in Williamsburg. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 73 violations · 479 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
32 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous32Class Bhazardous26
Housing Preservation & Development Violations
Total violations since 2021
78
13 per year avg.↑ Up 3550% in the last 2 years (73 vs 2 prior 2 yrs)
Open violations
66
Class C (immed. haz.)ⓘ32
Class B (hazardous)ⓘ26
Rent-impairingⓘ36
Open violation ages
▪ < 30 days3% (2)
▪ 30–90 days18% (12)
▪ 3–12 months35% (23)
▪ 1–3 years44% (29)
Housing Preservation & Development Complaints
Total complaints since 2007
518
26 per year avg.↑ Up 1231% in the last 2 years (479 vs 36 prior 2 yrs)
Complaint Resolution
No access16%Violation issued8%No violation13%Phone resolved62%Other1%(518)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Heat And Hot Waterⓘ29 violations
Janitorial Servicesⓘ16 violations
Maintenanceⓘ11 violations
Egressⓘ8 violations
Posting/Signageⓘ5 violations
Carbon Monoxide Detecting Devicesⓘ2 violations
Smoke Detecting Devicesⓘ2 violations
Paintingⓘ1 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ363 complaints
Bldg maintenanceⓘ108 complaints
Adminⓘ18 complaints
Water & plumbingⓘ11 complaints
Mold & pestsⓘ9 complaints
Safety & fireⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

362 complaints · HEAT/HOT WATER

All categoriesHEAT/HOT WATERGENERALPLUMBINGUNSANITARY CONDITIONDOOR/WINDOWAllOpenClosed

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →
See something wrong? File a complaint with 311
Prior 4 yr.
Immed. Emergency0%0%
Emergency66%82%
Non-Emergency34%18%
(299)
(216)
Type
Status
Apt
Received
Category
EmergencyClosed12BNov 9, 2023HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGNov 8, 2023HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed12BNov 8, 2023HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGNov 8, 2023HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed12BNov 7, 2023HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosed10JNov 2, 2023HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGOct 24, 2023HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed12BOct 22, 2023HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed12BOct 22, 2023HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGOct 2, 2023HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed12BOct 2, 2023HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGAug 24, 2023HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
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