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41-25 CASE STREET

Queens · ZIP 11373 · BIN 4039107 · Elmhurst · Last violation May 29, 2026 · Last complaint May 29, 2026

NeighborhoodElmhurst
More violations than 98.5% of nearby buildings
More violations than 99% of buildings and more complaints than 99% of buildings in Elmhurst. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 592 violations · 552 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
71 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous71Class Bhazardous217
Housing Preservation & Development Violations
Total violations since 2001
991
38 per year avg.↑ Up 234% in the last 2 years (592 vs 177 prior 2 yrs)
Open violations
345
Class C (immed. haz.)ⓘ71
Class B (hazardous)ⓘ217
Rent-impairingⓘ21
Housing Preservation & Development Complaints
Total complaints since 2004
1,216
53 per year avg.↑ Up 153% in the last 2 years (552 vs 218 prior 2 yrs)
Complaint Resolution
No access13%Violation issued25%No violation27%Phone resolved34%Other1%(1,216)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ260 violations
Water Supplyⓘ87 violations
Cleaningⓘ86 violations
Egressⓘ78 violations
Extermination & Rodent Eradicationⓘ69 violations
Paintingⓘ54 violations
Smoke Detecting Devicesⓘ45 violations
Carbon Monoxide Detecting Devicesⓘ40 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ355 complaints
Bldg maintenanceⓘ128 complaints
Mold & pestsⓘ106 complaints
Water & plumbingⓘ85 complaints
Appliancesⓘ14 complaints
Safety & fireⓘ12 complaints
Electricalⓘ10 complaints
Adminⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

129 complaints · GENERAL

All categoriesHEAT/HOT WATERPAINT/PLASTERUNSANITARY CONDITIONGENERALPLUMBINGAllOpenClosed
Type

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →
See something wrong? File a complaint with 311
Open violation ages
▪ < 30 days5% (17)
▪ 30–90 days24% (84)
▪ 3–12 months33% (113)
▪ 1–3 years29% (100)
▪ 3+ years9% (30)
Prior 4 yr.
Immed. Emergency6%3%
Emergency49%69%
Non-Emergency45%28%
(210)
(588)
Status
Apt
Received
Category
Non-emergencyClosed5GMay 20, 2026GENERAL · BELL/BUZZER/INTERCOMThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
EmergencyClosed5GMay 20, 2026GENERAL · CABINETThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Non-emergencyClosed5GMay 20, 2026GENERAL · CABINETThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Non-emergencyClosed4AFeb 5, 2026GENERAL · MAILBOXHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed4TDec 19, 2025GENERAL · CABINETHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed6AOct 6, 2025GENERAL · CABINETHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed4FSep 5, 2025GENERAL · BELL/BUZZER/INTERCOMHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed5GAug 19, 2025GENERAL · JANITOR/SUPERHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosed3KAug 1, 2025GENERAL · CABINETHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed1Jun 9, 2025GENERAL · BELL/BUZZER/INTERCOMHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed6FJan 28, 2025GENERAL · VENTILATION SYSTEMAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed5SJan 25, 2025GENERAL · BELL/BUZZER/INTERCOMHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergencyClosed5SJan 24, 2025GENERAL · CABINETHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed1BDec 31, 2024GENERAL · BELL/BUZZER/INTERCOMHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
EmergencyClosed5JDec 27, 2024GENERAL · CABINETHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosed3EDec 20, 2024GENERAL · COOKING GASHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosed5JDec 20, 2024GENERAL · COOKING GASMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed5SDec 9, 2024GENERAL · BELL/BUZZER/INTERCOMHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed5SDec 8, 2024GENERAL · BELL/BUZZER/INTERCOMHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed5SDec 7, 2024GENERAL · CABINETHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed2ONov 27, 2024GENERAL · BELL/BUZZER/INTERCOMAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed5SNov 19, 2024GENERAL · JANITOR/SUPERHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed5SSep 25, 2024GENERAL · BELL/BUZZER/INTERCOMHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed5SSep 25, 2024GENERAL · CABINETHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
EmergencyClosed4TSep 16, 2024GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed5SSep 7, 2024GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed5DAug 26, 2024GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed5BAug 18, 2024GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed4HAug 2, 2024GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed2NAug 2, 2024GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed4HAug 2, 2024GENERAL · JANITOR/SUPERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed4FJun 13, 2024GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed4TMay 16, 2024GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosedBLDGApr 24, 2024GENERAL · SIGNAGE MISSINGThe Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed5SApr 11, 2024GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed5SApr 11, 2024GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed5SApr 11, 2024GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
EmergencyClosed5SApr 11, 2024GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed5SApr 10, 2024GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed5SMar 21, 2024GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed4TMar 19, 2024GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed4TFeb 29, 2024GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed5SFeb 27, 2024GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2AFeb 9, 2024GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed5SFeb 2, 2024GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed3HJan 26, 2024GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1Jan 21, 2024GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3TNov 29, 2023GENERAL · CABINETThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2KSep 21, 2022GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed2FLSep 7, 2021GENERAL · JANITOR/SUPERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
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