stoop
Map
LeaderboardAbout
Building SafetyHousing Conditions

390 ST MARKS PLACE

Staten Island · ZIP 10301 · BIN 5000193 · St. George-New Brighton · Last complaint Mar 22, 2026

NeighborhoodSt. George-New Brighton
Fewer violations than 100% of nearby buildings
Fewer violations than 100% of buildings and more complaints than 99% of buildings in St. George-New Brighton. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 0 violations · 52 complaints
'22'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
All violations have been resolved
1 violations on record (Class A — non-hazardous).
No open Class B or C violations
Housing Preservation & Development Violations
Total violations since 2026
1
1 per year avg.— Not enough history to determine trend
Open violations
0
Class C (immed. haz.)ⓘ0
Class B (hazardous)ⓘ0
Rent-impairingⓘ0
Open violation ages

No open violations

Housing Preservation & Development Complaints
Total complaints since 2022
56
11 per year avg.↑ Up 1200% in the last 2 years (52 vs 4 prior 2 yrs)
Complaint Resolution
No access82%Violation issued0%No violation11%Phone resolved7%Other0%(56)
Urgency breakdown
Last 12 mo.
Top complaint groupsⓘ
5 yrsAll time
Mold & pestsⓘ14 complaints
Water & plumbingⓘ9 complaints
Bldg maintenanceⓘ9 complaints
Heat / hot waterⓘ8 complaints
Appliancesⓘ8 complaints
Electricalⓘ4 complaints
Safety & fireⓘ3 complaints
See violations →Hide complaints ↑

Complaint log

14 complaints · UNSANITARY CONDITION

All categoriesUNSANITARY CONDITIONPLUMBINGAPPLIANCEHEAT/HOT WATERDOOR/WINDOWAllOpenClosed

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →
See something wrong? File a complaint with 311
Prior 4 yr.
Immed. Emergency8%22%
Emergency39%33%
Non-Emergency53%44%
(38)
(18)
Type
Status
Apt
Received
Category
Non-emergencyClosed2Mar 22, 2026UNSANITARY CONDITION · PESTSHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed2Mar 22, 2026UNSANITARY CONDITION · PESTSHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
EmergencyClosed2Mar 22, 2026UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed2Mar 8, 2026UNSANITARY CONDITION · PESTSHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed2Mar 8, 2026UNSANITARY CONDITION · PESTSHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed2Feb 20, 2026UNSANITARY CONDITION · PESTSHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed2Feb 20, 2026UNSANITARY CONDITION · PESTSHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosedENTIREJan 31, 2026UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
EmergencyClosedENTIREJan 2, 2026UNSANITARY CONDITION · MOLDHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed2Sep 7, 2025UNSANITARY CONDITION · PESTSAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosedBLDGFeb 28, 2025UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosedENTIREFeb 28, 2025UNSANITARY CONDITION · PESTSHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosedENTIREFeb 28, 2025UNSANITARY CONDITION · PESTSHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosedENTIREFeb 28, 2025UNSANITARY CONDITION · PESTSHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.