Building SafetyHousing Conditions

253 VAN DUZER STREET

Staten Island · ZIP 10304 · BIN 5013394 · Tompkinsville-Stapleton-Clifton-Fox Hills · Last violation Mar 26, 2026 · Last complaint Jan 19, 2026

NeighborhoodTompkinsville-Stapleton-Clifton-Fox Hills

More violations than 99.5% of nearby buildings

More violations than 100% of buildings and more complaints than 100% of buildings in Tompkinsville-Stapleton-Clifton-Fox Hills. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.

Activity TrendsLast 5 years

More activity recently than in past years

Last 2 yrs: 93 violations · 77 complaints

▼ View all activity over time

Severityⓘopen violations

25 immediately hazardous (Class C) violations still open

Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.

Housing Preservation & Development Violations

Total violations since 2010

161

9 per year avg.↑ Rising — no prior history

Open violations

127

Class C (immed. haz.)ⓘ25

Class B (hazardous)ⓘ89

Rent-impairingⓘ0

Open violation ages

▪ 30–90 days1% (1)

▪ 3–12 months40% (49)

▪ 1–3 years13% (16)

▪ 3+ years46% (56)

Housing Preservation & Development Complaints

Total complaints since 2010

215

13 per year avg.↑ Up 3750% in the last 2 years (77 vs 2 prior 2 yrs)

Complaint Resolution

No access33%Violation issued15%No violation26%Phone resolved25%Other0%(215)

Urgency breakdown

Last 12 mo.

Top violation categories

5 yrs All time

Maintenanceⓘ50 violations

Cleaningⓘ15 violations

Artificial Lightingⓘ10 violations

Water Supplyⓘ8 violations

Heat And Hot Waterⓘ7 violations

Carbon Monoxide Detecting Devicesⓘ4 violations

Sewers And Drainageⓘ4 violations

Paintingⓘ2 violations

Top complaint groupsⓘ

5 yrs All time

Heat / hot waterⓘ43 complaints

Water & plumbingⓘ32 complaints

Electricalⓘ5 complaints

Mold & pestsⓘ2 complaints

Bldg maintenanceⓘ2 complaints

Safety & fireⓘ1 complaints

Appliancesⓘ1 complaints

See violations →Hide complaints ↑

Complaint log

48 complaints · WATER LEAK

All categories HEAT/HOT WATER WATER LEAK ELECTRIC HEATING PAINT/PLASTERAll Open Closed

Type

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →

See something wrong? File a complaint with 311

Emergency	Closed	PH	Jan 18, 2026	WATER LEAK · HEAVY FLOWAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	2	Jan 12, 2026	WATER LEAK · SLOW LEAKHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergency	Closed	BASEME	Jan 8, 2026	WATER LEAK · SLOW LEAKHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Emergency	Closed	2	Dec 29, 2025	WATER LEAK · HEAVY FLOWHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergency	Closed	2	Dec 13, 2025	WATER LEAK · DAMP SPOTHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergency	Closed	2	Dec 9, 2025	WATER LEAK · SLOW LEAKAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Emergency	Closed	2	Dec 4, 2025	WATER LEAK · HEAVY FLOWHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Emergency	Closed	2	Dec 2, 2025	WATER LEAK · HEAVY FLOWAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Emergency	Closed	2	Nov 25, 2025	WATER LEAK · HEAVY FLOWAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	2	Oct 22, 2025	WATER LEAK · SLOW LEAKHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Emergency	Closed	2	Sep 11, 2025	WATER LEAK · HEAVY FLOWHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergency	Closed	2	Sep 11, 2025	WATER LEAK · DAMP SPOTHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Emergency	Closed	2	Sep 7, 2025	WATER LEAK · HEAVY FLOWHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Emergency	Closed	2	Jul 31, 2025	WATER LEAK · HEAVY FLOWAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	2	Jul 14, 2025	WATER LEAK · SLOW LEAKHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Emergency	Closed	2	Jun 7, 2025	WATER LEAK · HEAVY FLOWHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Emergency	Closed	2	May 24, 2025	WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2	May 22, 2025	WATER LEAK · DAMP SPOTHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergency	Closed	2	Mar 20, 2025	WATER LEAK · SLOW LEAKAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	APT2	Mar 5, 2025	WATER LEAK · SLOW LEAKAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	APT2	Mar 5, 2025	WATER LEAK · DAMP SPOTAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	2	Dec 6, 2024	WATER LEAK · DAMP SPOTThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2	Sep 3, 2024	WATER LEAK · DAMP SPOTThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	2	Sep 3, 2024	WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2	Aug 20, 2024	WATER LEAK · DAMP SPOTThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	2	May 7, 2022	WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2	Apr 7, 2022	WATER LEAK · DAMP SPOTThe Department of Housing Preservation and Development was unable to access the rooms where the following conditions were reported. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2FLOOR	Mar 24, 2022	WATER LEAK · DAMP SPOTThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	2	Mar 22, 2022	WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2	Dec 18, 2020	WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	2	Dec 15, 2020	WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	2	Dec 6, 2020	WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	2	Dec 3, 2020	WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	2	Dec 2, 2020	WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	2	Dec 2, 2020	WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	2	Dec 1, 2020	WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	2	Nov 29, 2020	WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	2	Nov 14, 2020	WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	2	Nov 13, 2020	WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	2	Nov 12, 2020	WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	APT2	Nov 11, 2020	WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	2	Nov 9, 2020	WATER LEAK · HEAVY FLOWMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	2	Nov 7, 2020	WATER LEAK · HEAVY FLOWMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	2	Nov 4, 2020	WATER LEAK · HEAVY FLOWMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Emergency	Closed	2	Nov 1, 2020	WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	2	Oct 12, 2020	WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2	Dec 11, 2017	WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	2	Apr 7, 2017	WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.