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253 VAN DUZER STREET

Staten Island · ZIP 10304 · BIN 5013394 · Tompkinsville-Stapleton-Clifton-Fox Hills · Last violation Mar 26, 2026 · Last complaint Jan 19, 2026

NeighborhoodTompkinsville-Stapleton-Clifton-Fox Hills
More violations than 99.5% of nearby buildings
More violations than 100% of buildings and more complaints than 100% of buildings in Tompkinsville-Stapleton-Clifton-Fox Hills. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 93 violations · 77 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
25 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous25Class Bhazardous89
Housing Preservation & Development Violations
Total violations since 2010
161
9 per year avg.↑ Rising — no prior history
Open violations
127
Class C (immed. haz.)ⓘ25
Class B (hazardous)ⓘ89
Rent-impairingⓘ0
Open violation ages
▪ 30–90 days1% (1)
▪ 3–12 months40% (49)
▪ 1–3 years13% (16)
▪ 3+ years46% (56)
Housing Preservation & Development Complaints
Total complaints since 2010
215
13 per year avg.↑ Up 3750% in the last 2 years (77 vs 2 prior 2 yrs)
Complaint Resolution
No access33%Violation issued15%No violation26%Phone resolved25%Other0%(215)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ50 violations
Cleaningⓘ15 violations
Artificial Lightingⓘ10 violations
Water Supplyⓘ8 violations
Heat And Hot Waterⓘ7 violations
Carbon Monoxide Detecting Devicesⓘ4 violations
Sewers And Drainageⓘ4 violations
Paintingⓘ2 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ43 complaints
Water & plumbingⓘ32 complaints
Electricalⓘ5 complaints
Mold & pestsⓘ2 complaints
Bldg maintenanceⓘ2 complaints
Safety & fireⓘ1 complaints
Appliancesⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

215 complaints

All categoriesHEAT/HOT WATERWATER LEAKELECTRICHEATINGPAINT/PLASTERAllOpenClosed
Type

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →
See something wrong? File a complaint with 311
Prior 4 yr.
Immed. Emergency7%10%
Emergency77%56%
Non-Emergency16%33%
(43)
(48)
Status
Apt
Received
Category
EmergencyClosedBLDGOct 28, 2020HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2FLOOROct 27, 2020PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2Oct 16, 2020HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2Oct 12, 2020DOOR/WINDOW · DOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed2Oct 12, 2020WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2Jul 22, 2020PLUMBING · WATER SUPPLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2Jul 22, 2020SAFETY · CARBON MONOXIDE DETECTORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2Jul 22, 2020SAFETY · WINDOW GUARD BROKEN/MISSINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2Jul 22, 2020ELECTRIC · NO LIGHTINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2Jul 16, 2020DOOR/WINDOW · DOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2Jul 7, 2020PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2Jul 7, 2020ELECTRIC · WIRINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1Feb 25, 2020HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1STFLOFeb 22, 2020HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1Feb 21, 2020HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1Feb 21, 2020ELECTRIC · WIRINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1Feb 21, 2020HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1Feb 20, 2020HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1Feb 20, 2020HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1Feb 19, 2020HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1Feb 14, 2020HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1Feb 11, 2020HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1Feb 10, 2020HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1Feb 6, 2020HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1Feb 6, 2020ELECTRIC · WIRINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1Feb 6, 2020DOOR/WINDOW · WINDOW PANEThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1Feb 6, 2020UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1Feb 2, 2020HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosed1FLOct 23, 2019HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Non-emergencyClosed1FLOct 23, 2019ELECTRIC · POWER OUTAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2Sep 25, 2019UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2Sep 25, 2019SAFETY · CARBON MONOXIDE DETECTORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed2Sep 25, 2019PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2Sep 25, 2019HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed2Sep 25, 2019PAINT/PLASTER · WALLThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2Sep 25, 2019SAFETY · SMOKE DETECTORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed2Sep 25, 2019GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2Sep 25, 2019DOOR/WINDOW · WINDOW PANEThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2Sep 25, 2019ELECTRIC · WIRINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed2Sep 18, 2019ELECTRIC · POWER OUTAGEThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2Sep 18, 2019HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed2Sep 18, 2019SAFETY · SPRINKLERThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2Sep 18, 2019PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2Sep 18, 2019GENERAL · COOKING GASThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed2Sep 18, 2019GENERAL · JANITOR/SUPERThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed2Sep 18, 2019UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed2Jun 22, 2018PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed2Dec 11, 2017WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed2Apr 7, 2017PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2Apr 7, 2017WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
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