Building SafetyHousing Conditions

40 WILLOW ROAD WEST

Staten Island · ZIP 10303 · BIN 5026363 · Mariner's Harbor-Arlington-Graniteville · Last violation Apr 3, 2026 · Last complaint Mar 8, 2026

NeighborhoodMariner's Harbor-Arlington-Graniteville

More violations than 90.8% of nearby buildings

More violations than 91% of buildings and more complaints than 91% of buildings in Mariner's Harbor-Arlington-Graniteville. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.

Activity TrendsLast 5 years

A steady level of activity over time

Last 2 yrs: 108 violations · 61 complaints

▼ View all activity over time

Severityⓘopen violations

28 immediately hazardous (Class C) violations still open

Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.

Housing Preservation & Development Violations

Total violations since 2007

298

15 per year avg.↑ Up 23% in the last 2 years (108 vs 88 prior 2 yrs)

Open violations

Class C (immed. haz.)ⓘ28

Class B (hazardous)ⓘ41

Rent-impairingⓘ1

Open violation ages

▪ 30–90 days4% (3)

▪ 3–12 months3% (2)

▪ 1–3 years59% (47)

▪ 3+ years34% (27)

Housing Preservation & Development Complaints

Total complaints since 2003

436

18 per year avg.→ Stable in the last 2 years

Complaint Resolution

No access17%Violation issued23%No violation41%Phone resolved19%Other0%(436)

Urgency breakdown

Last 12 mo.

Top violation categories

5 yrs All time

Maintenanceⓘ71 violations

Cleaningⓘ28 violations

Extermination & Rodent Eradicationⓘ23 violations

Egressⓘ20 violations

Water Supplyⓘ13 violations

Posting/Signageⓘ10 violations

Smoke Detecting Devicesⓘ9 violations

Paintingⓘ9 violations

Top complaint groupsⓘ

5 yrs All time

Mold & pestsⓘ26 complaints

Heat / hot waterⓘ23 complaints

Water & plumbingⓘ23 complaints

Bldg maintenanceⓘ22 complaints

Appliancesⓘ7 complaints

Electricalⓘ6 complaints

Safety & fireⓘ3 complaints

See violations →Hide complaints ↑

Complaint log

47 complaints · GENERAL

All categories HEAT/HOT WATER UNSANITARY CONDITION PLUMBING PAINT/PLASTER GENERALAll Open Closed

Type

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →

See something wrong? File a complaint with 311

Non-emergency	Closed	2A	Aug 20, 2025	GENERAL · BELL/BUZZER/INTERCOMAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergency	Closed	1A	Sep 3, 2024	GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2B	Sep 11, 2023	GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2B	Sep 11, 2023	GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	1D	Aug 16, 2023	GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	2B	Aug 15, 2023	GENERAL · CABINETThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	2B	Aug 15, 2023	GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1A	Apr 12, 2018	GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	2B	Mar 26, 2018	GENERAL · CABINETThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	2B	Jan 3, 2018	GENERAL · COOKING GASThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2B	Aug 30, 2017	GENERAL · CABINETThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	2E	Oct 12, 2016	GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2E	Sep 24, 2016	GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	BLDG	Jul 26, 2016	GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	BLDG	Jul 26, 2016	GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	BLDG	Jul 26, 2016	GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	BLDG	Jul 26, 2016	GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	BLDG	Jul 26, 2016	GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	BLDG	Jul 26, 2016	GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	BLDG	Jul 26, 2016	GENERAL · JANITOR/SUPERThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Non-emergency	Closed	BLDG	Jul 26, 2016	GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	1C	Mar 4, 2014	GENERAL · DOORSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	1C	Mar 4, 2014	GENERAL · CABINETThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1C	Mar 4, 2014	GENERAL · MOLDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1C	Mar 4, 2014	GENERAL · DOORSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	1C	Mar 4, 2014	GENERAL · WINDOWSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	2A	Apr 26, 2012	GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Emergency	Closed	2A	Apr 26, 2012	GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	2A	Apr 26, 2012	GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Emergency	Closed	2A	Apr 26, 2012	GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	2B	Sep 12, 2011	GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2B	Sep 12, 2011	GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2B	Sep 12, 2011	GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2B	Sep 11, 2011	GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2B	Sep 11, 2011	GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2B	Sep 11, 2011	GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2B	Aug 8, 2011	GENERAL · FLOORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	2B	Aug 8, 2011	GENERAL · CABINETThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	2B	Aug 8, 2011	GENERAL · DOORSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	2B	Aug 8, 2011	GENERAL · FLOORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	2B	Jan 12, 2010	GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2A	Aug 27, 2004	GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	2A	Aug 26, 2004	GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	2A	Aug 26, 2004	GENERAL · LOCKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	1A	May 19, 2003	GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	1A	May 19, 2003	GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	1A	May 19, 2003	GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.