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20 MERLE PLACE

Staten Island · ZIP 10305 · BIN 5044328 · Rosebank-Shore Acres-Park Hill · Last violation Mar 16, 2026 · Last complaint May 29, 2026

NeighborhoodRosebank-Shore Acres-Park Hill
More violations than 89.5% of nearby buildings
More violations than 90% of buildings and more complaints than 88% of buildings in Rosebank-Shore Acres-Park Hill. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 125 violations · 59 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
8 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous8Class Bhazardous14
Housing Preservation & Development Violations
Total violations since 1990
387
10 per year avg.↑ Up 558% in the last 2 years (125 vs 19 prior 2 yrs)
Open violations
26
Class C (immed. haz.)ⓘ8
Class B (hazardous)ⓘ14
Rent-impairingⓘ3
Open violation ages
▪ 30–90 days19% (5)
▪ 3–12 months38% (10)
▪ 1–3 years12% (3)
▪ 3+ years31% (8)
Housing Preservation & Development Complaints
Total complaints since 2003
631
26 per year avg.↑ Up 119% in the last 2 years (59 vs 27 prior 2 yrs)
Complaint Resolution
No access20%Violation issued20%No violation29%Phone resolved30%Other0%(631)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ49 violations
Egressⓘ33 violations
Extermination & Rodent Eradicationⓘ16 violations
Cleaningⓘ13 violations
Carbon Monoxide Detecting Devicesⓘ9 violations
Smoke Detecting Devicesⓘ8 violations
Heat And Hot Waterⓘ7 violations
Water Supplyⓘ7 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ31 complaints
Mold & pestsⓘ24 complaints
Water & plumbingⓘ17 complaints
Bldg maintenanceⓘ13 complaints
Electricalⓘ3 complaints
Appliancesⓘ3 complaints
Safety & fireⓘ2 complaints
See violations →Hide complaints ↑

Complaint log

73 complaints · PLUMBING

All categoriesHEATINGGENERALHEAT/HOT WATERPAINT/PLASTERPLUMBINGAllOpenClosed
Type

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →
See something wrong? File a complaint with 311
Prior 4 yr.
Immed. Emergency10%1%
Emergency50%55%
Non-Emergency40%44%
(20)
(80)
Status
Apt
Received
Category
EmergencyClosed6LMar 15, 2011PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed6LMar 15, 2011PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed1BJan 3, 2011PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed5GFeb 1, 2010PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed5GFeb 1, 2010PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed3KDec 18, 2007PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed6KAug 21, 2007PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed3KApr 25, 2007PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed5JApr 23, 2007PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed5GNov 1, 2006PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed5GNov 1, 2006PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3GMay 1, 2006PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed1CJan 30, 2006PLUMBING · SEWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2FSep 4, 2005PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2FSep 4, 2005PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2FAug 29, 2005PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed2FMay 26, 2005PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2CSep 18, 2004PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2CSep 18, 2004PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed3GFeb 10, 2004PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed3LJan 25, 2004PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3LJan 25, 2004PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1CJun 11, 2003PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
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