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35 HOLLAND AVENUE

Staten Island · ZIP 10303 · BIN 5109140 · Mariner's Harbor-Arlington-Graniteville · Last violation Apr 14, 2026 · Last complaint May 30, 2026

NeighborhoodMariner's Harbor-Arlington-Graniteville
More violations than 93.5% of nearby buildings
More violations than 94% of buildings and more complaints than 91% of buildings in Mariner's Harbor-Arlington-Graniteville. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 168 violations · 81 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
8 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous8Class Bhazardous29
Housing Preservation & Development Violations
Total violations since 2003
1,724
72 per year avg.↓ Down 37% in the last 2 years (168 vs 267 prior 2 yrs)
Open violations
41
Class C (immed. haz.)ⓘ8
Class B (hazardous)ⓘ29
Rent-impairingⓘ5
Housing Preservation & Development Complaints
Total complaints since 2003
1,887
79 per year avg.↓ Down 43% in the last 2 years (81 vs 142 prior 2 yrs)
Complaint Resolution
No access17%Violation issued24%No violation35%Phone resolved24%Other0%(1,887)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ161 violations
Egressⓘ93 violations
Paintingⓘ37 violations
Water Supplyⓘ37 violations
Cleaningⓘ34 violations
Carbon Monoxide Detecting Devicesⓘ30 violations
Smoke Detecting Devicesⓘ29 violations
Extermination & Rodent Eradicationⓘ25 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ143 complaints
Water & plumbingⓘ73 complaints
Mold & pestsⓘ40 complaints
Bldg maintenanceⓘ26 complaints
Appliancesⓘ8 complaints
Electricalⓘ6 complaints
Safety & fireⓘ3 complaints
See violations →Hide complaints ↑

Complaint log

1,887 complaints

All categoriesPLUMBINGHEAT/HOT WATERHEATINGGENERALPAINT/PLASTERAllOpenClosed
Type

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →
See something wrong? File a complaint with 311
Open violation ages
▪ 30–90 days12% (5)
▪ 3–12 months63% (26)
▪ 1–3 years24% (10)
Prior 4 yr.
Immed. Emergency0%3%
Emergency57%73%
Non-Emergency43%24%
(21)
(304)
Status
Apt
Received
Category
EmergencyClosedBLDGDec 22, 2024HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedLOBBYDec 18, 2024WATER LEAK · HEAVY FLOWHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
EmergencyClosed12DDec 17, 2024HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed13BDec 17, 2024HEAT/HOT WATER · APARTMENT ONLYHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosedBLDGDec 15, 2024HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedAJBUILDec 15, 2024HEAT/HOT WATER · APARTMENT ONLYHPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosedBLDGDec 14, 2024HEAT/HOT WATER · ENTIRE BUILDINGHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosed2DDec 10, 2024HEAT/HOT WATER · APARTMENT ONLYHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosed13MDec 9, 2024HEAT/HOT WATER · APARTMENT ONLYHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
EmergencyClosedBLDGDec 8, 2024HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed7JDec 7, 2024HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGDec 7, 2024HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed13BDec 7, 2024HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosedBLDGDec 6, 2024HEAT/HOT WATER · ENTIRE BUILDINGHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosedBLDGDec 6, 2024HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGDec 3, 2024HEAT/HOT WATER · ENTIRE BUILDINGHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosedBLDGDec 3, 2024GENERAL · COOKING GASHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosedBLDGDec 2, 2024HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2DNov 30, 2024HEAT/HOT WATER · APARTMENT ONLYHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
EmergencyClosedBLDGNov 11, 2024HEAT/HOT WATER · ENTIRE BUILDINGHPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosed3DSep 17, 2024UNSANITARY CONDITION · MOLDHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed3DSep 17, 2024WATER LEAK · SLOW LEAKHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed3DSep 17, 2024PAINT/PLASTER · WALLHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
EmergencyClosed11DAug 21, 2024DOOR/WINDOW · DOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed5BAug 20, 2024PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed3DJul 10, 2024UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3DJul 10, 2024PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed3DJul 10, 2024UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3DJul 10, 2024WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3DJul 10, 2024UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed9CJun 24, 2024APPLIANCE · REFRIGERATORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed11LApr 23, 2024PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed11LApr 23, 2024UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed11LApr 23, 2024PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed11LApr 23, 2024PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed11LApr 23, 2024DOOR/WINDOW · DOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed11LApr 22, 2024UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed11LApr 22, 2024DOOR/WINDOW · DOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed11LApr 22, 2024PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed11LApr 22, 2024PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed11LApr 22, 2024PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed11LApr 22, 2024HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed11LApr 22, 2024PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed11LApr 22, 2024PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosedBLDGApr 3, 2024HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed4KMar 14, 2024UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed4KJan 27, 2024UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed4KJan 27, 2024GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed4HJan 27, 2024HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Non-emergencyClosed4KJan 27, 2024WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
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