Building SafetyHousing Conditions

5 WINDHAM LOOP

Staten Island · ZIP 10314 · BIN 5112323 · New Springville-Willowbrook-Bulls Head-Travis · Last violation May 7, 2026 · Last complaint May 13, 2026

NeighborhoodNew Springville-Willowbrook-Bulls Head-Travis

Above-average violations for the neighborhood

More violations than 64% of buildings and more complaints than 55% of buildings in New Springville-Willowbrook-Bulls Head-Travis. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.

Activity TrendsLast 5 years

More activity recently than in past years

Last 2 yrs: 35 violations · 26 complaints

▼ View all activity over time

Severityⓘopen violations

4 immediately hazardous (Class C) violations still open

Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.

Housing Preservation & Development Violations

Total violations since 2007

4 per year avg.↑ Up 338% in the last 2 years (35 vs 8 prior 2 yrs)

Open violations

Class C (immed. haz.)ⓘ4

Class B (hazardous)ⓘ19

Rent-impairingⓘ2

Open violation ages

▪ < 30 days2% (1)

▪ 30–90 days17% (10)

▪ 3–12 months13% (8)

▪ 1–3 years25% (15)

▪ 3+ years43% (26)

Housing Preservation & Development Complaints

Total complaints since 2003

3 per year avg.↑ Up 117% in the last 2 years (26 vs 12 prior 2 yrs)

Complaint Resolution

No access45%Violation issued28%No violation23%Phone resolved4%Other0%(74)

Urgency breakdown

Last 12 mo.

Top violation categories

5 yrs All time

Maintenanceⓘ19 violations

Posting/Signageⓘ13 violations

Cleaningⓘ4 violations

Egressⓘ4 violations

Carbon Monoxide Detecting Devicesⓘ3 violations

Filing: Bedbugsⓘ3 violations

Annual Property Registrationⓘ2 violations

Water Supplyⓘ2 violations

Top complaint groupsⓘ

5 yrs All time

Bldg maintenanceⓘ12 complaints

Water & plumbingⓘ11 complaints

Mold & pestsⓘ6 complaints

Heat / hot waterⓘ2 complaints

Electricalⓘ2 complaints

See violations →Hide complaints ↑

Complaint log

16 complaints · PAINT/PLASTER

All categories PAINT/PLASTER PLUMBING UNSANITARY CONDITION DOOR/WINDOW WATER LEAKAll Open Closed

Building safety complaints, construction, permits, and structural issues filed with the NYC Dept. of Buildings, are scored separately.

Building Safety →

See something wrong? File a complaint with 311

Emergency	Closed	3G	Apr 22, 2026	PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Emergency	Closed	3G	Apr 21, 2026	PAINT/PLASTER · CEILINGHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Emergency	Closed	3G	Apr 16, 2026	PAINT/PLASTER · CEILINGAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Emergency	Closed	5E	Sep 12, 2022	PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergency	Closed	5E	Sep 12, 2022	PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	5E	Sep 1, 2022	PAINT/PLASTER · WALLThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	5E	Aug 6, 2022	PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	4H	Jan 17, 2022	PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Non-emergency	Closed	4H	Jan 17, 2022	PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	G	Jul 7, 2006	PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	G	Jul 7, 2006	PAINT/PLASTER · WALLThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	G	Jul 7, 2006	PAINT/PLASTER · WALLThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	2JJ	Jun 9, 2006	PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	2JJ	Jun 9, 2006	PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	3DD	Apr 25, 2005	PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergency	Closed	3JJ	Apr 17, 2003	PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd