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320 WEST 96 STREET

Manhattan · ZIP 10025 · BIN 1034191 · Upper West Side (Central) · On record since Apr 9, 2004 · Built 1940

NeighborhoodⓘUpper West Side (Centr…
Among the most complained-about buildings in Upper West Side (Central)
More complaints than 100% of residential buildings in Upper West Side (Central) over the last 10 years. Size-normalized by building volume.
100th pct
Activity TrendsLast 5 years
Complaints have increased in the last 2 years
↑ Up 236% in the last 2 years (37 vs 11 prior 2 yrs)
20100'22'26
Complaint SeverityⓘLast 10 years
Among the highest rates of serious complaints nearby
44 Priority A and B complaints over 22 years — 3.7 per year on average. Size-normalized by building volume.
3.7/yr98th pct(med. 0.1/yr)fewermedianmost
Department of Buildings Complaints
Total complaints since 2004
70
7 active
Total Priority Aⓘ
9
Total Priority Bⓘ
35
5 active
No Access for Inspection (past 5 yrs)ⓘ
13%
6 complaints
Complaints over time
5 yrsAll time

First filed Apr 9, 2004. Latest: May 16, 2026.

Top complaint types
5 yrsAll time
A — ImminentB — SeriousC — StandardD — Minor
Complaint log
70total
Active onlyAll
DateComplaint typePriorityStatusClosedOutcome
Mar 27, 2023

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDMay 9, 2023
See something wrong? File a complaint with 311

Ecb violation served

Feb 15, 2023

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDFeb 24, 2023

Please see complaint number

Dec 29, 2022

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDFeb 27, 2023

Ecb violation served

Aug 30, 2022

Illegal Conversion

45

BCLOSEDNov 5, 2022

No violation warranted for complaint at time of inspection

Oct 21, 2019

Debris/Building – Falling or In Danger of Falling

10

ACLOSEDOct 21, 2019

No violation warranted for complaint at time of inspection

Oct 17, 2019

Debris/Building – Falling or In Danger of Falling

10

ACLOSEDOct 17, 2019

Ecb violation served

Oct 17, 2019

Permit – None (Building/PA/Demo etc.)

05

BCLOSEDOct 18, 2019

Please see complaint number

Oct 17, 2019

Debris – Excessive

09

BCLOSEDOct 18, 2019

Please see complaint number

Oct 17, 2019

Unlicensed/Illegal/Improper Work In-Progress

5G

BCLOSEDOct 25, 2019

Please see complaint number

May 31, 2019

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDJun 19, 2019

No violation warranted for complaint at time of inspection

Dec 16, 2018

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDFeb 8, 2019

Ecb violation served

Sep 9, 2016

Elevator: Defective/Inoperative

63

BCLOSEDSep 27, 2016

Ecb violation served

Jun 28, 2016

Permit – None (Building/PA/Demo etc.)

05

BCLOSEDAug 17, 2016

Inspector unable to gain access - 2nd attempt

Jul 29, 2015

Illegal Conversion

45

BCLOSEDFeb 9, 2016

No violation warranted for complaint at time of inspection

Jul 24, 2009

Permit – None (Building/PA/Demo etc.)

05

BCLOSEDJul 31, 2009

No violation warranted for complaint at time of inspection

Aug 28, 2008

Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit

23

BCLOSEDSep 8, 2008

No violation warranted for complaint at time of inspection

Feb 28, 2008

Building Shaking/Vibrating/Structural Stability Affected

30

ACLOSEDMar 4, 2008

Ecb & buildings violations served

Jul 10, 2006

Elevator: Defective/Inoperative

63

BCLOSEDJul 24, 2006

Buildings violation(s) served

Jan 31, 2005

Debris/Building – Falling or In Danger of Falling

10

ACLOSEDJan 31, 2005

Ecb & buildings violations served

Apr 9, 2004

After Hours Work – Illegal

04

BCLOSEDMay 7, 2004

Complaint referred to department of environmental protection(dep)

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