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320 WEST 96 STREET

Manhattan · ZIP 10025 · BIN 1034191 · Upper West Side (Central) · On record since Apr 9, 2004 · Built 1940

NeighborhoodⓘUpper West Side (Centr…
Among the most complained-about buildings in Upper West Side (Central)
More complaints than 100% of residential buildings in Upper West Side (Central) over the last 10 years. Size-normalized by building volume.
100th pct
Activity TrendsLast 5 years
Complaints have increased in the last 2 years
↑ Up 236% in the last 2 years (37 vs 11 prior 2 yrs)
20100'22'26
Complaint SeverityⓘLast 10 years
Among the highest rates of serious complaints nearby
44 Priority A and B complaints over 22 years — 3.7 per year on average. Size-normalized by building volume.
3.7/yr98th pct(med. 0.1/yr)fewermedianmost
Department of Buildings Complaints
Total complaints since 2004
70
7 active
Total Priority Aⓘ
9
Total Priority Bⓘ
35
5 active
No Access for Inspection (past 5 yrs)ⓘ
13%
6 complaints
Complaints over time
5 yrsAll time

First filed Apr 9, 2004. Latest: May 16, 2026.

Top complaint types
5 yrsAll time
A — ImminentB — SeriousC — StandardD — Minor
Complaint log
7total
Active onlyAll
DateComplaint typePriorityStatusClosedOutcome
May 16, 2026

Illegal Hotel Rooms in Residential Buildings

4A

BACTIVE——
See something wrong? File a complaint with 311
May 12, 2026

Elevator: Single Device on Property/No Alternate Service

6S

CACTIVE——
May 8, 2026

Boiler: Defective/Inoperative/No Permit

58

BACTIVE——
May 7, 2026

Illegal Hotel Rooms in Residential Buildings

4A

BACTIVE——
May 2, 2026

Illegal Hotel Rooms in Residential Buildings

4A

BACTIVE——
Mar 24, 2026

Elevator: Single Device on Property/No Alternate Service

6S

CACTIVE——
Feb 24, 2026

Illegal Conversion

45

BACTIVEMar 26, 2026

Inspector unable to gain access - 1st attempt