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557 ROCKLAND AV

Staten Island · ZIP 10314 · BIN 5113197 · Todt Hill-Emerson Hill-Lighthouse Hill-Manor Heights · On record since Jan 3, 1989 · Built 1930

NeighborhoodⓘTodt Hill-Emerson Hill…

About average for Todt Hill-Emerson Hill-Lighthouse Hill-Manor Heights

More complaints than 59% of residential buildings in Todt Hill-Emerson Hill-Lighthouse Hill-Manor Heights over the last 10 years. Size-normalized by building volume.

Activity TrendsLast 5 years

Complaint rate has been consistent over time

↑ Rising — no prior history

Complaint SeverityⓘLast 10 years

About as many serious complaints as similar buildings

31 Priority A and B complaints over 37 years — 0.7 per year on average. Size-normalized by building volume.

Department of Buildings Complaints

Total complaints since 1989

68

0 active

Total Priority Aⓘ

6

Total Priority Bⓘ

25

No Access for Inspection (past 5 yrs)ⓘ

0%

0 complaints

Complaints over time

First filed Jan 3, 1989. Latest: Dec 22, 2025.

Top complaint types

A — ImminentB — SeriousC — StandardD — Minor

Complaint log

68total

Active only All

Date

Complaint type

Priority

Status

Closed

Outcome

Dec 22, 2025

Boiler: Defective/Inoperative/No Permit

58

B

CLOSED

Feb 17, 2026

See something wrong? File a complaint with 311

BCLOSED

Dec 22, 2025

Boiler: Defective/Inoperative/No Permit

58

Closed Feb 17, 2026

No violation warranted for complaint at time of inspection

DCLOSED

Feb 17, 2021

CSE: Sweep

7G

Closed Feb 18, 2021

No violation warranted for complaint at time of inspection

CCLOSED

Oct 21, 2020

Illegal Commercial/Manufacturing Use in Residential Zone

74

Closed Jan 25, 2022

No violation warranted for complaint at time of inspection

ACLOSED

Nov 11, 2019

Egress – Locked/Blocked/Improper/No Secondary Means

37

Closed Nov 11, 2019

No violation warranted for complaint at time of inspection

BCLOSED

Sep 17, 2019

Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit

23

Closed Sep 27, 2019

No violation warranted for complaint at time of inspection

BCLOSED

Apr 18, 2019

Construction Enforcement Work Order (DOB)

1X

Closed Apr 24, 2019

No violation warranted for complaint at time of inspection

ACLOSED

Jul 30, 2018

Material Storage – Unsafe

18

Closed Jul 31, 2018

No violation warranted for complaint at time of inspection

CCLOSED

Jul 2, 2018

Elevator: Multiple Devices on Property

6M

Closed Jul 12, 2018

No violation warranted for complaint at time of inspection

CCLOSED

Mar 14, 2018

Building – Vacant, Open and Unguarded

29

Closed Mar 16, 2018

Complaint unsubstantiated based on department records

CCLOSED

Mar 14, 2018

Building – Vacant, Open and Unguarded

29

Closed Mar 16, 2018

Complaint unsubstantiated based on department records

CCLOSED

Mar 13, 2018

Elevator: Multiple Devices on Property

6M

Closed Apr 24, 2018

No violation warranted for complaint at time of inspection

BCLOSED

Jul 7, 2017

Elevator: Defective/Inoperative

63

Closed Jul 11, 2017

Ecb violation served

ACLOSED

Apr 13, 2017

Egress – Locked/Blocked/Improper/No Secondary Means

37

Closed Apr 14, 2017

No violation warranted for complaint at time of inspection

CCLOSED

Oct 23, 2014

Illegal Commercial/Manufacturing Use in Residential Zone

74

Closed Oct 24, 2014

Please see complaint number

CCLOSED

Oct 9, 2014

Building – Vacant, Open and Unguarded

29

Closed Oct 17, 2014

No violation warranted for complaint at time of inspection

CCLOSED

Oct 3, 2014

Illegal Commercial/Manufacturing Use in Residential Zone

74

Closed Oct 6, 2014

Please see complaint number

CCLOSED

Sep 23, 2014

Illegal Commercial/Manufacturing Use in Residential Zone

74

Closed Sep 30, 2014

Complaint unsubstantiated based on department records

CCLOSED

Sep 22, 2014

Illegal Commercial/Manufacturing Use in Residential Zone

74

Closed Oct 21, 2014

Please see complaint number

CCLOSED

Sep 22, 2014

Illegal Commercial/Manufacturing Use in Residential Zone

74

Closed Sep 29, 2014

Ecb violation served

CCLOSED

Sep 20, 2014

Illegal Commercial/Manufacturing Use in Residential Zone

74

Closed Sep 29, 2014

Please see complaint number

CCLOSED

Sep 20, 2014

Illegal Commercial/Manufacturing Use in Residential Zone

74

Closed Sep 29, 2014

Please see complaint number

CCLOSED

Sep 20, 2014

Illegal Commercial/Manufacturing Use in Residential Zone

74

Closed Sep 29, 2014

Please see complaint number

CCLOSED

Sep 19, 2014

Illegal Commercial/Manufacturing Use in Residential Zone

74

Closed Sep 29, 2014

Please see complaint number

CCLOSED

Sep 19, 2014

Illegal Commercial/Manufacturing Use in Residential Zone

74

Closed Sep 29, 2014

Please see complaint number

BCLOSED

Sep 18, 2014

Illegal Conversion

45

Closed Sep 29, 2014

Please see complaint number

CCLOSED

Sep 17, 2014

Illegal Commercial/Manufacturing Use in Residential Zone

74

Closed Sep 29, 2014

Please see complaint number

CCLOSED

Sep 15, 2014

Illegal Commercial/Manufacturing Use in Residential Zone

74

Closed Sep 16, 2014

Please see complaint number

BCLOSED

Sep 2, 2014

Illegal Conversion

45

Closed Sep 10, 2014

No violation warranted for complaint at time of inspection

BCLOSED

Aug 20, 2014

Illegal Conversion

45

Closed Aug 29, 2014

No violation warranted for complaint at time of inspection

CCLOSED

Jan 30, 2014

Contrary to LL58/87 (Handicap Access)

77

Closed Feb 3, 2014

No violation warranted for complaint at time of inspection

CCLOSED

Jan 9, 2014

Contrary to LL58/87 (Handicap Access)

77

Closed Jan 15, 2014

No violation warranted for complaint at time of inspection

CCLOSED

Jan 9, 2014

Contrary to LL58/87 (Handicap Access)

77

Closed Jan 17, 2014

No violation warranted for complaint at time of inspection

BCLOSED

May 9, 2013

Electrical Wiring: Defective/Exposed – In Progress

59

Closed May 14, 2013

No violation warranted for complaint at time of inspection

CCLOSED

Nov 12, 2011

Building – Vacant, Open and Unguarded

29

Closed Dec 6, 2011

No violation warranted for complaint at time of inspection

BCLOSED

May 11, 2010

Elevator: Defective/Inoperative

63

Closed Nov 30, 2010

No violation warranted for complaint at time of inspection

BCLOSED

Mar 6, 2010

Elevator: Defective/Inoperative

63

Closed May 3, 2010

No violation warranted for complaint at time of inspection

BCLOSED

Dec 4, 2008

Construction: Contrary/Beyond Approved Plans/Permits

83

Closed Dec 4, 2008

Buildings violation(s) served

BCLOSED

Nov 21, 2008

Wall/Retaining Wall – Bulging/Cracked

54

Closed Dec 3, 2008

No violation warranted for complaint at time of inspection

CCLOSED

Sep 29, 2008

Failure to Maintain

73

Closed Sep 29, 2008

Ecb & buildings violations served

BCLOSED

Feb 7, 2008

Posted Notice or Order Removed/Tampered With

2A

Closed Feb 8, 2008

No violation warranted for complaint at time of inspection

BCLOSED

Jan 28, 2008

Permit – None (Building/PA/Demo etc.)

05

Closed Feb 4, 2008

No violation warranted for complaint at time of inspection

BCLOSED

Jan 15, 2008

Plumbing Work – Illegal/No Permit (also Sprinkler/Standpipe)

66

Closed Jan 17, 2008

Ecb & buildings violations served

BCLOSED

Jan 15, 2008

Permit – None (Building/PA/Demo etc.)

05

Closed Mar 13, 2008

Stop work order fully rescinded n

BCLOSED

Jan 15, 2008

Permit – None (Building/PA/Demo etc.)

05

Closed Mar 6, 2008

Stop work order fully rescinded n

CCLOSED

Dec 17, 2007

Contrary to LL58/87 (Handicap Access)

77

Closed Dec 27, 2007

No violation warranted for complaint at time of inspection

CCLOSED

Oct 30, 2007

Failure to Maintain

73

Closed Oct 31, 2007

No violation warranted for complaint at time of inspection

BCLOSED

Apr 16, 2007

Electrical Wiring: Defective/Exposed – In Progress

59

Closed Apr 17, 2007

Buildings violation(s) served

CCLOSED

Sep 20, 2006

Building – Vacant, Open and Unguarded

29

Closed Oct 10, 2006

No violation warranted for complaint at time of inspection

BCLOSED

Jul 1, 2002

Permit – None (Building/PA/Demo etc.)

05

Closed Jul 16, 2002

Ecb & buildings violations served

ACLOSED

Aug 3, 2001

Building Shaking/Vibrating/Structural Stability Affected

30

Closed Oct 9, 2001

Inspector unable to gain access - 2nd attempt