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320 WEST 96 STREET

Manhattan · ZIP 10025 · BIN 1034191 · Upper West Side (Central) · On record since Apr 9, 2004 · Built 1940

NeighborhoodⓘUpper West Side (Centr…
Among the most complained-about buildings in Upper West Side (Central)
More complaints than 100% of residential buildings in Upper West Side (Central) over the last 10 years. Size-normalized by building volume.
100th pct
Activity TrendsLast 5 years
Complaints have increased in the last 2 years
↑ Up 236% in the last 2 years (37 vs 11 prior 2 yrs)
20100'22'26
Complaint SeverityⓘLast 10 years
Among the highest rates of serious complaints nearby
44 Priority A and B complaints over 22 years — 3.7 per year on average. Size-normalized by building volume.
3.7/yr98th pct(med. 0.1/yr)fewermedianmost
Department of Buildings Complaints
Total complaints since 2004
70
7 active
Total Priority Aⓘ
9
Total Priority Bⓘ
35
5 active
No Access for Inspection (past 5 yrs)ⓘ
13%
6 complaints
Complaints over time
5 yrsAll time

First filed Apr 9, 2004. Latest: May 16, 2026.

Top complaint types
5 yrsAll time
A — ImminentB — SeriousC — StandardD — Minor
Complaint log
70total
Active onlyAll
DateComplaint typePriorityStatusClosedOutcome
May 16, 2026

Illegal Hotel Rooms in Residential Buildings

4A

BACTIVE——
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May 12, 2026

Elevator: Single Device on Property/No Alternate Service

6S

CACTIVE——
May 12, 2026

Work Without a Permit – Occupied Multiple Dwelling

7J

BCLOSEDMay 12, 2026

No violation warranted for complaint at time of inspection

May 8, 2026

Boiler: Defective/Inoperative/No Permit

58

BACTIVE——
May 7, 2026

Illegal Hotel Rooms in Residential Buildings

4A

BACTIVE——
May 2, 2026

Illegal Hotel Rooms in Residential Buildings

4A

BACTIVE——
Apr 30, 2026

Work Without a Permit – Occupied Multiple Dwelling

7J

BCLOSEDMay 1, 2026

No violation warranted for complaint at time of inspection

Mar 24, 2026

Elevator: Single Device on Property/No Alternate Service

6S

CACTIVE——
Mar 24, 2026

Work Without a Permit – Occupied Multiple Dwelling

7J

BCLOSEDMar 24, 2026

No violation warranted for complaint at time of inspection

Mar 6, 2026

7R

7R

CLOSEDMar 18, 2026

Ecb violation served

Mar 1, 2026

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDMar 23, 2026

Ecb violation served

Feb 24, 2026

Illegal Conversion

45

BACTIVEMar 26, 2026

Inspector unable to gain access - 1st attempt

Feb 2, 2026

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDFeb 25, 2026

Ecb violation served

Jan 10, 2026

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDMar 25, 2026

Inspector unable to gain access - 2nd attempt

Nov 21, 2025

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDJan 8, 2026

Inspector unable to gain access - 2nd attempt

Nov 13, 2025

Illegal Commercial/Manufacturing Use in Residential Zone

74

CCLOSEDMar 19, 2026

No violation warranted for complaint at time of inspection

Oct 20, 2025

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDNov 10, 2025

Inspector unable to gain access - 2nd attempt

Oct 16, 2025

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDDec 12, 2025

Ecb violation served

Sep 27, 2025

Work Without a Permit – Occupied Multiple Dwelling

7J

BCLOSEDSep 29, 2025

No violation warranted for complaint at time of inspection

Sep 26, 2025

Failure to Comply with Vacate Order

2B

ACLOSEDSep 26, 2025

No violation warranted for complaint at time of inspection

Sep 25, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 25, 2025

Ecb violation served

Sep 24, 2025

Work Without a Permit – Occupied Multiple Dwelling

7J

BCLOSEDSep 24, 2025

No violation warranted for complaint at time of inspection

Sep 23, 2025

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDNov 10, 2025

Inspector unable to gain access - 2nd attempt

Aug 30, 2025

Adjacent Buildings – Not Protected

03

ACLOSEDSep 1, 2025

No violation warranted for complaint at time of inspection

Aug 29, 2025

Work Without a Permit – Occupied Multiple Dwelling

7J

BCLOSEDAug 29, 2025

No violation warranted for complaint at time of inspection

Aug 20, 2025

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDSep 4, 2025

Ecb violation served

Aug 14, 2025

Construction Enforcement Work Order (DOB)

1X

BCLOSEDAug 15, 2025

Compliance inspection performed

Aug 13, 2025

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 13, 2025

Ecb violation served

Aug 13, 2025

Building Shaking/Vibrating/Structural Stability Affected

30

ACLOSEDSep 26, 2025

Vacate order fully rescinded n

Aug 13, 2025

Building Under Structural Monitoring

2F

DCLOSEDAug 13, 2025N1
Jul 22, 2025

Work Without a Permit – Occupied Multiple Dwelling

7J

BCLOSEDJul 22, 2025

Ecb violation served

Jul 2, 2025

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDOct 3, 2025

Ecb violation served

Jun 24, 2025

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDJun 24, 2025

Ecb violation served

Mar 17, 2025

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDJun 13, 2025

Ecb violation served

Dec 20, 2024

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDJan 10, 2025

Ecb violation served

Sep 26, 2024

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDOct 8, 2024

Ecb violation served

Aug 24, 2024

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDOct 8, 2024

Please see complaint number

May 10, 2024

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDAug 16, 2024

Ecb violation served

May 5, 2024

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDMay 7, 2024

Ecb violation served

Mar 6, 2024

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDApr 9, 2024

Ecb violation served

Oct 3, 2023

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDJan 9, 2024

Inspector unable to gain access - 2nd attempt

Aug 6, 2023

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDAug 17, 2023

Ecb violation served

Jun 14, 2023

7R

7R

CLOSEDJul 10, 2023AH
Jun 14, 2023

7R

7R

CLOSEDJul 10, 2023AH
Jun 14, 2023

7R

7R

CLOSEDJul 10, 2023AH
Jun 14, 2023

7R

7R

CLOSEDJul 10, 2023AH
Jun 14, 2023

7R

7R

CLOSEDJul 10, 2023AE
Jun 14, 2023

7R

7R

CLOSEDJul 10, 2023AE
Jun 14, 2023

7R

7R

CLOSEDJul 19, 2023AE
May 20, 2023

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDJun 21, 2023

Ecb violation served

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